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ChurnLens

REMOTE · CHURNLENS.SITE · SCANNED AUG 3

Buyer-side SaaS due diligence: upload subscription CSV, detect hidden churn risk

Available components

+50 this week 66 Trust /100
Trust breakdown (6 categories)

How this component scores in each security and reliability category. Every signal is checked automatically against the live server, and we only credit what we can confirm. How we score →

Endpoint Security63
Transport & Reachability100
Schema Quality & AI Usability81
  • AI-judged instruction clarity (excellent).Pass
  • Context-footprint check failed: tool/resource definitions use about 713 tokens (~118/item across 6 items; 6 tools + 0 resources), over budget; trim descriptions and params. See how to fix → Fail
  • Usage-examples check failed: none of the tools include examples. See how to fix → Fail
Stability & Change Management27
  • Stability observed for 8 of 30 days with no destabilising changes; credit accrues until the full window elapses.Partial
Tool Coverage100
  • 100% of tools have a non-trivial description (not blank, and not just the tool's name).Pass
  • 100% of tool parameters carry a description.Pass
Capabilities20
  • Spec-recency check failed: implements MCP spec 2024-11-05; the latest is 2026-07-28. See how to fix → Fail
Install

Add this component to your MCP client. Where a client-specific snippet is available, pick your client below and copy it straight into your config; otherwise use the connection detail shown.

remote · churnlens.site

# add to Claude Code
claude mcp add --transport http kindrat86-churnlens https://churnlens.site/api/mcp
# ~/.codex/config.toml
[mcp_servers.kindrat86-churnlens]
url = "https://churnlens.site/api/mcp"
// opencode.json
{
  "$schema": "https://opencode.ai/config.json",
  "mcp": {
    "kindrat86-churnlens": {
      "type": "remote",
      "url": "https://churnlens.site/api/mcp",
      "enabled": true
    }
  }
}
# add to OpenClaw
openclaw mcp add kindrat86-churnlens --url https://churnlens.site/api/mcp --transport streamable-http
# ~/.hermes/config.yaml
mcp_servers:
  kindrat86-churnlens:
    url: "https://churnlens.site/api/mcp"
// mcp.json
{
  "mcpServers": {
    "kindrat86-churnlens": {
      "type": "http",
      "url": "https://churnlens.site/api/mcp"
    }
  }
}

The mcpServers block is a cross-client convention. Remote transports vary, so check your client's docs.

Changelog

Every change we have recorded for this component, newest first. Security-relevant changes are always shown. ▲ marks a change for the better, ▼ a change for the worse; unmarked changes are neutral.

  • 2 Aug 26 +1

    No change was recorded against any check on this day. Stability & Change Management went from 20 to 23. That category is still filling its 30-day observation window: 6 days of observed history at the previous scan, 7 at this one. The score rises as the window fills, whether or not the server changes.

  • 31 Jul 26 0
    • We updated how we score, so this day's move reflects our rubric, not a change to the server See what changed → functional
  • 30 Jul 26 +1
    • We updated how we score, so this day's move reflects our rubric, not a change to the server See what changed → functional
  • 28 Jul 26 +48
    • Transport: fail → pass security
    • Authorization: Authorisation not fully verified: no authorisation is required to call this server, and 6 tool(s) never declared a destructiveHint. The MCP spec treats an absent hint as destructive by default, so we cannot call this surface safe. security
    • MCP protocol: unverified → fail functional
    • Stability: unverified → 0.07 functional
    • Tool coverage: unverified → 100 functional
  • 27 Jul 26 −46
    • We updated how we score, so this day's move reflects our rubric, not a change to the server See what changed → functional
  • 26 Jul 26 62

    First indexed and scored.

Diagnostics

Diagnostic detail from the automated scan of this channel: what the scanner observed at each step, so you can see exactly where a check passed or failed. It is informational only and never changes the trust score.

Captured 3 Aug 2026 · Probed https://churnlens.site/api/mcp

TLS valid

Negotiated TLS 1.3 with TLS_AES_128_GCM_SHA256 .

Subject Issuer Valid from Valid until Key Signature Serial
CN=churnlens.site CN=YR1,O=Let's Encrypt,C=US 3 Jul 2026 1 Oct 2026 RSA 2048 SHA256-RSA 5c3eedca5324ff75417911a2bea6122e02a
SANs: churnlens.site
CN=YR1,O=Let's Encrypt,C=US (CA) CN=Root YR,O=ISRG,C=US 3 Sept 2025 2 Sept 2028 RSA 2048 SHA256-RSA a20253f15f2691c05dc1ce13b9bcca4e
CN=Root YR,O=ISRG,C=US (CA) CN=ISRG Root X1,O=Internet Security Research Group,C=US 13 May 2026 2 Sept 2032 RSA 4096 SHA256-RSA f24b6d17f9d9ad7cb1c9fea78782699f
DNSSEC insecure

Validation of churnlens.site. Not signed

Zone DS Keys Algorithms Outcome
. trust_anchor 20326, 38696 8, 8 Verified
site. present 31826 13 Verified
churnlens.site. absent Unsigned (proven) parent-signed NSEC/NSEC3 proves an unsigned delegation
Authentication No authorisation required

The endpoint answered without asking for a token. Anyone who knows the URL can reach it.

Result No authorisation required
HTTP status 200
Header Value
strict-transport-security max-age=63072000; includeSubDomains; preload
content-security-policy default-src 'self'; script-src 'self' 'unsafe-inline' https://eu.i.posthog.com https://eu-assets.i.posthog.com; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com; font-src 'self' https://fonts.gstatic.com; img-src 'self' data: https:; connect-src 'self' https://eu.i.posthog.com https://eu-assets.i.posthog.com; frame-src 'self'; frame-ancestors 'none'; object-src 'none'; base-uri 'self'; form-action 'self'; upgrade-insecure-requests
x-content-type-options nosniff
x-frame-options DENY
referrer-policy strict-origin-when-cross-origin
permissions-policy camera=(), microphone=(), geolocation=(), payment=(), usb=(), fullscreen=(), display-capture=(), accelerometer=(), gyroscope=(), magnetometer=(), browsing-topics=(), interest-cohort=()
Transports 2 probes
Transport URL Outcome Status Location
streamable-http https://churnlens.site/api/mcp Verified 200
http (plaintext) http://churnlens.site/api/mcp HTTPS enforced 308 https://churnlens.site/api/mcp
MCP tools — 6 exposed · ~713 tokens

The tools this component advertises to a client, with an estimated token cost for each. Expand a tool to see its parameters and schema. The per-tool counts are indicative and are not scored directly; the schema's total context footprint is one signal in Schema Quality & AI Usability.

Tool Tokens
analyze_revenue_concentration ~126

Assess customer concentration risk across a book of revenue using the Herfindahl-Hirschman Index (HHI), top-N share and whale detection. Answers the question every acquirer asks first: how much revenue walks out with one logo?

NameTypeReqDescription
customer_mrrsarrayyesPer-customer MRR values. Order does not matter.
top_nnumberHow many top customers to aggregate for the top-N share. Default 5.
whale_threshold_pctnumberRevenue share above which a customer counts as a whale. Default 25.

No output schema declared.

No examples provided.

calculate_churn_rate ~144

Calculate net revenue retention (NRR), gross revenue retention (GRR), revenue churn and implied customer lifetime from one period's MRR movements. Also reports the NRR-minus-GRR spread, which reveals how much churn is being masked by expansion revenue.

NameTypeReqDescription
churned_mrrnumberMRR lost to full cancellations.
contraction_mrrnumberMRR lost to downgrades (customer retained).
expansion_mrrnumberMRR gained from upgrades and expansion within the existing base. Excludes new customers.
starting_mrrnumberyesMRR at the start of the period, in any single currency unit.

No output schema declared.

No examples provided.

calculate_ltv ~126

Calculate gross-margin-adjusted customer lifetime value, the LTV:CAC ratio and CAC payback in months. Omitting gross margin yields lifetime revenue rather than lifetime value — usually a third of the number.

NameTypeReqDescription
arpanumberyesAverage revenue per account, per month.
cacnumberCustomer acquisition cost. Optional — supply it to get the ratio and payback.
gross_margin_pctnumberGross margin percentage. Defaults to 100, which gives lifetime revenue.
monthly_churn_rate_pctnumberyesMonthly churn, as a percentage.

No output schema declared.

No examples provided.

detect_zombie_mrr ~81

Identify dormant-but-paying accounts — revenue that still counts in MRR but whose customers have stopped showing up. Zombie revenue is one renewal notice from cancelling and is invisible to standard revenue dashboards.

NameTypeReqDescription
accountsarrayyesOne entry per paying account.
threshold_daysnumberDays of inactivity before an account counts as dormant. Default 90.

No output schema declared.

No examples provided.

get_scoring_bands ~85

Return the scoring thresholds ChurnLens applies to NRR, revenue concentration and the composite health score. These are bands, not measured benchmark data — the sourced benchmark figures are cited at https://churnlens.site/benchmarks.

NameTypeReqDescription
metricstringWhich band set to return: 'nrr', 'concentration', 'health', or omit for all.

No output schema declared.

No examples provided.

score_saas_health ~151

Score a SaaS business 0-100 across five dimensions — retention, growth, concentration, efficiency and durability — and return the composite. Every mapping is published, so the score can be reconstructed by hand.

NameTypeReqDescription
annual_plan_share_pctnumberyesShare of revenue on annual contracts, as a percentage.
ltv_to_cac_rationumberyesLifetime value divided by customer acquisition cost.
monthly_churn_rate_pctnumberyesMonthly revenue churn, as a percentage (5 means 5%).
nrr_pctnumberyesNet revenue retention, as a percentage.
top_customer_share_pctnumberyesLargest single customer's share of revenue, as a percentage.

No output schema declared.

No examples provided.