Placetel MCP by usefulapi

WRITE: switch the active routing profile of a phone number (for example to Holiday or Night). This changes LIVE call handling for that number immediately: callers are routed differently. Find ids with placetel_list_number_profiles. PUT /numbers/{number_id}/profiles.

WRITE: create a contact in the shared Placetel phone book. Give at least a name, company or number. Nothing is sent to the contact. POST /contacts.

The Placetel account this API key belongs to: user id, name, email, company, platform (e.g. PROFI), primary SIP user id and the numbers the key may use. GET /me.

One incoming call by id: caller, called number, type, duration, contact, voicemail file URL. GET /calls/{id}.

One contact by id with all its fields. GET /contacts/{id}.

One fax by id: numbers, status, status info, pages, retries, report and file URL. GET /faxes/{id}.

One phone number by id: number, E.164, name, site, carrier, activation state and routing id. GET /numbers/{id}.

One routing object by its id or by the phone number it answers. GET /routings/{number_or_id}.

One SIP user (extension) by id: sipuid, extension, caller id, type, linked web user, online state and call settings. The SIP password and PINs are never returned. GET /sip_users/{id}.

WRITE: start a real phone call. Placetel rings the given SIP user's phone first and, once answered, dials the target number. This places an actual call and call charges apply. Do not use without the user's explicit request. POST /calls.

List call-center agents with name, status, extension, priority and last call time. GET /call_center_agents.

Call-center calls of one day with queue, agent, from/to, answer status, start/end time and time spent in queue. date is required; narrow to queues with queue_ids. GET /call_center_calls.

List call-center queues with name, ring time, loops and prompts. Use the ids to filter call-center calls. GET /call_center_queues.

Call detail records (billing view) for one day: from, to, answering SIP user, length in seconds, cost amount and description. date is required. GET /call_detail_records.

Incoming calls (accepted, missed, blocked, voicemail) on one day, today by default: caller number, called number, duration, matching contact, voicemail file URL and unread flag. For a different day pass date. GET /calls.

List the shared phone-book contacts with names, company, phone/mobile/fax numbers, emails, tags and blocked flag. Filter by name, company, email, number or update time. search_number finds a contact by any of its numbers. GET /contacts.

In- and outbound faxes with from/to number, status, pages, duration, type and the file URL. Filter by direction or number. GET /faxes.

List ring groups (ring_all, hunt, monitoring) with members. Filter by name, description or type. GET /groups.

The routing profiles of a phone number (for example Standard, Holiday, Night) and which one is active. Needs a Placetel plan with number profiles. GET /numbers/{number_id}/profiles.

List the phone numbers of the account with number, E.164 form, name, description, site, activation state and the routing object id that answers them. GET /numbers.

Call recordings with direction, from, to, duration, time and the file URL. Filter by direction, number or day. GET /recordings.

List routing plans (time-based call distribution plans) with name, description, ring duration and object counts. GET /routing_plans.

List routing objects (what happens to an incoming call: forward, group, routing plan, IVR, queue, voicemail, API) with their settings and time settings. Filter by update time. GET /routings.

List SIP users (phone extensions, softphones, fax and trunk lines) with extension number (did), caller id, type, online state and registrations. SIP passwords and PINs are never returned. GET /sip_users.

List company sites (locations) with address and prefix. GET /sites.

List the web users of the account (main account and sub-users) with name, email, login, type, permissions and numbers. Filter by name, email, login or type. GET /users.

WRITE: send a real SMS to a phone number from the Placetel account. The recipient receives it immediately and SMS charges apply; it cannot be recalled. Do not use without the user's explicit request and exact text. POST /sms.

WRITE: update the given fields of a contact (omitted fields stay; an empty string clears a text field). tags replaces the whole tag list; blocked=true blocks the caller. PUT /contacts/{id}.