Xona Dental Gateway

Release the held time and drop the patient's details when the patient no longer wants it, at any step before it is booked. It never cancels a booked appointment. Calling again returns the same result.

Answer a bounded factual question from the selected practices' evidence. Unknown is returned explicitly; missing data is never inferred as no.

Move or cancel one of the patient's appointments. Xona texts the patient a link to a page that shows the exact change. When they press its button (or type the code from the text on book.xonark.com/code) the practice's schedule changes, or, at a practice that confirms changes itself, the practice receives the request. Calling again with the same arguments returns the result, read live from the practice's schedule.

Send the started request to the clinic. It takes the 6-digit code Xona emailed the patient and the consent_version of the consent_text the patient agreed to. The outcome is a delivered, held or failed request, never a confirmed booking. Calling again with the same action_id returns the same outcome.

Get the result once the patient has tapped the text link and pressed Book this appointment. Until then it returns waiting_for_patient. Xona finds an existing patient itself; when it cannot tell, it returns the practice's booking page instead of guessing. If the booking stopped before it was written, the first call tries it once more. Calling again returns the same outcome.

Get one public dental practice profile, fact evidence, citations, and current public actions.

Read the exact outcome of an expiring dental action. Handoff, request, and confirmed booking outcomes remain distinct.

Hold one open time and text the patient a link to it. The page the link opens shows the time and the details above a Book this appointment button. When the patient presses it the appointment is booked, or, at a practice that confirms bookings itself, sent to the practice as a request.

List current public booking, request, form, call, and website actions for a dental practice in preference order.

Read services from a clinic's already-prepared supported public booking widget. Provider locators remain server-owned.

Read public availability from a supported clinic widget for one service and UTC window.

Read the named patient's upcoming appointments at the practice, live from its schedule, after the patient tapped the text link. Works with the action_id of a booking made in this conversation (for 30 minutes after the tap, and for that appointment until its day) or of start_xona_appointment_access. Before the tap it says it is still waiting.

List the services a practice that connected its schedule to Xona books online. Use it where list_dental_practice_actions marks the Xona booking route as completes_in_conversation.

List open times at a connected practice for one service between date_from and date_to (inclusive, at most 8 weeks out). Returns the closest ten to preferred_time (else a balanced spread) plus the earliest open time, with a reason when empty. Each slot has a slot_fingerprint and date for hold_xona_booking_slot.

List open times one of the patient's appointments can move to, for its own service and provider, between date_from and date_to. appointment_ref comes from list_xona_appointments.

Prepare an expiring, attributed dental action and return the patient review URL where the patient sees the action and continues.

Search evidence-backed public profiles in the Canadian dental directory by name or place, and filter by a service, a language, published weekend or evening hours, a booking route you can use now, and a payment plan the clinic says it accepts (the Canadian Dental Care Plan). Each row says which published fact matched and when it was read. No login or clinic membership is required.

Start an appointment request that Xona emails to the selected clinic, without leaving the conversation. Xona first emails the patient a code that confirms their address; confirm_dental_request then sends the request. Use it where list_dental_practice_actions marks xona_email_appointment_request as completes_in_conversation.

Text a patient one link to see, move or cancel the appointments they already have at a practice connected to Xona, for a conversation with no booking action_id that still works. If the mobile number, name and date of birth match a patient there, Xona texts them the link; after they tap it and press Show my appointments, list_xona_appointments reads their appointments. The answer is the same whether or not the details match.