Widely

One-time acceptance of the Widely Errands terms, needed before any AI call or errand can dial. Without confirm it returns a short terms summary, the link to the full terms, and whether this user already accepted. Show that to the user; only after the user clearly agrees, call again with confirm=true to record the acceptance. Safe to repeat.

Information only. Returns the ways to stop charges without closing the account (cancel membership, stop a number renewing, remove a saved card), and that unused credit is refunded on closure. Account closure and deletion are handled by Widely Support. This tool does not close or delete anything. No sign-in.

Writes a message into this user's Widely Support chat and notifies the Support team. A person on the team replies in that chat (not instantly); call read_support to get the reply. Any connected account can send it. text is what is needed and what was already tried.

Stops an Errands task. graceful records a wrap-up and hangs up. immediate hangs up. A task that has not dialled is cancelled without a call.

Places or schedules an Errands call from a brief. The price comes from the rate sheet. A future schedule_at waits until then. There is no global calling-hours window. Fill every field you can; call describe_errand_template for the fields and examples. Emergency and premium-rate numbers are refused. A marketing brief is refused. The seat needs the current Errands terms. Business plan. A bad brief lists every missing and invalid field at once. The assistant introduces itself with the name set in the user's Widely AI assistant settings (Assistant's name).

Stops one receptionist from using its informational opening-hours schedule. It does not change DID open/closed routing.

Deletes one categorized service, price, policy, FAQ, inventory, returns, donation, escalation, or custom fact.

Deletes one structured location from a receptionist.

Returns the Errands brief fields (required and optional, with shapes and allowed values), the rules the assistant always follows, and worked examples. Read-only. The assistant introduces itself with the name in Widely AI assistant settings (Settings → Voicemail → Configure Personal Assistant → Assistant's name). assistant_name overrides it for one errand; save_as_default true also saves it as the default. With neither, the call is refused: set it with set_assistant_name.

Find a home mobile service Widely can provide for a country, including eSIM or physical SIM, native voice, SMS, a mobile number, and a regular or kosher line when the offer includes it. No sign-in. An empty list means nothing is listed yet. Travel data for a trip is a separate Widely product.

Returns the eSIM install path and the APN. The APN is null when this profile has no APN. No sign-in.

Returns charges already on this account, with amounts and labels. An empty list means there is no matching charge.

Returns the plan, the live wallet balance (the same headline as Home and Wallet), how many people are on the account, how many eSIMs are live, and which setups this seat can run.

Returns whether auto top-up is on, and the threshold and amount.

Returns full detail for one phone call, identified by call_id, including which identity and provider carried it.

Returns one Errands task: status, quote, collected facts, and recent events.

Returns this customer's pay-as-you-go data ladder, starting from data already used this period. This is the account rate, separate from the public shelf. Omitting gb returns the volume points.

Returns an indicative monthly phone-number price for a country, using this account's rate checker.

Returns the result of an eSIM connection check for request_id, including fail and warn items. Phone settings are not changed.

Returns how this seat's numbers are forwarded. Pro plan.

Returns notification toggles and the low-balance threshold.

Returns the current status of a port request. A port is not instant.

Returns one product-note thread by conversation_id, oldest first. No account is required. Does not list other threads.

Returns one receptionist's profile, contacts, locations, opening hours, and categorized business facts before you update them.

Returns a short-lived streaming link for a recorded phone call. Business plan, and the grant includes recordings.read.

Returns messages in one thread, oldest first. before is an ISO 8601 cursor for older pages.

Returns stored transcript text already saved for a phone call. Does not start a new transcription. While speaking is still in progress, the status is in_progress. Returns no_transcript only after the conversation has ended with no stored text.

Returns the eSIM data balance and minutes already used on this seat. company=true covers the whole account on Business.

Returns one voicemail by call_id, including its transcript. include_audio also returns a short-lived audio link on Pro and above.

Emails an invitation to join this Widely account. New users start Free; there is no account user limit.

Lists this seat's Errands tasks. Filter by status or date.

Returns this account's phone numbers, including numbers that stay inactive until identity registration is finished.

Returns the phone numbers, caller IDs, verified SIM numbers, PBX extensions, and eSIMs on this Widely seat, with the provider that supplies each and what it can do.

Returns masked saved cards and bank methods: brand, last4, and default. A processor id is not included.

Returns numbers and who answers them, AI receptionists with greeting, knowledge, voice, and languages, press-1 menus, queues, and opening hours with the weekly windows. The owner needs Business for shared phone-system features; queue agents, shared-number users, and direct person targets need Business too. A queue rings only members who are signed in and available.

List Free, Pro, and Business monthly prices. Each monthly figure is per user. Quote that amount. Do not round it and do not call it an account price. No sign-in. This does not change the plan. Business covers the office phone system. channel_packs lists the 10-channel pack prices: number packs per country, and SIP trunk packs per account.

Returns people on this account and pending email invites.

Returns recent voicemails on this seat with caller, time, duration, and transcript text when one is stored.

Returns the wallet ledger of top-ups, product debits, and holds. Each row includes the customer label.

Returns first-eSIM wallet top-ups that can be refunded to the card: the profile has not been installed and the top-up is inside the refund window.

Returns the documents a number port needs. No sign-in. Does not submit a port.

Returns the per-minute price for dialling a destination number or country. Signed in, it is this account's rate (account_rate true). Not signed in, it is the public list price (list_price true). This does not place the call.

Prices an Errands brief from the call rate sheet, including the ai_task minute. Returns the caller ID and the cost at max_call_minutes. No rate refuses the call. Emergency and premium-rate numbers are refused. A marketing brief is refused. The seat needs the current Errands terms. A bad brief lists every missing and invalid field at once. This does not dial.

Price Widely travel data for a country. Use this when a trip needs data and not a home mobile service. Pay as you go per GB, with no data package. An optional gb value returns an estimate billed in 0.1 GiB steps. No sign-in.

Price a Widely phone number for a country, including the monthly amount and whether local calls are included. Use this when a UK, US, Israeli, or other local number is needed. Each number includes 2 simultaneous calls. More come in packs of 10, shared by the account's numbers in the same country; channel_count prices the packs needed for a total such as 15. No sign-in. This does not purchase the number.

Price moving an existing number onto Widely. Use this when the current number should be kept. The move is not instant. No sign-in. This does not start the move.

Price one listed home mobile service for a form factor and number line that offer allows. The amount comes from that offer. No sign-in. This is separate from Widely travel data.

Returns messages in this user's Support chat, oldest first. Any connected account can read it. Other chats are not included.

Rings the user's phones. After one answers, dials the destination into that same conversation. The result shows as an outgoing phone call. The user speaks on it. Pro plan. If no phone answers, the destination is not dialled.

Dials the number and the assistant handles the errand on the phone. Business plan. Takes a structured brief only (call describe_errand_template for the fields); free text is refused. A bad brief lists every missing and invalid field at once. The assistant introduces itself with the name in the user's Widely AI assistant settings, or brief.assistant_name; with neither the call is refused (set it with set_assistant_name). It agrees only to allowed_commitments, leaves a voicemail by default, and always ends with a thank-you and goodbye. Returns immediately with the task and call ids.