Support Agent Admin by Nova (CIVAI)
REMOTE · NOVA.CIVAI.CO · SCANNED SEP 25
I manage your Support Agent CRM, pipeline analytics, follow-ups, Leads Discovery, and workspace out…
Available components
How this component scores in each security and reliability category. Every signal is checked automatically against the live server, and we only credit what we can confirm. How we score → Why this is hard to score →
Endpoint Security83
- The endpoint's TLS certificate is valid, in date, and uses a strong key. View diagnostics → Pass
- Authorisation is enforced on tool calls, but the challenge carries no valid RFC 9728 metadata, so a client cannot discover where to get a token. See how to fix → View diagnostics → Fail
- HTTPS is enforced; there's no plaintext access path. View diagnostics → Pass
- HSTS check failed: the Strict-Transport-Security header is absent. See how to fix → View diagnostics → Fail
- DNSSEC check failed: this domain isn't protected by DNSSEC. See how to fix → View diagnostics → Fail
Transport & Reachability100
- Verified streamable-http transport via a live MCP handshake. View diagnostics → Pass
Schema Quality & AI Usability76
- 100% of prompts and resources have a non-trivial description (not blank, and not just the item's name).Pass
- AI-judged instruction clarity (fair).Partial
- Tool/resource definitions use about 4271 tokens (~50/item across 84 items; 83 tools + 1 resources), lean.Pass
- Usage-examples check failed: none of the tools include examples. See how to fix → Fail
Stability & Change Management13
- Stability observed for 4 of 30 days with no destabilising changes; credit accrues until the full window elapses.Partial
Tool Coverage71
- 100% of tools have a non-trivial description (not blank, and not just the tool's name).Pass
- 13% of tool parameters carry a description.Partial
Tool Safety75
- No prompt-injection markers were found in the server instructions, tool names or descriptions we captured.Pass
- 0 of 12 tool(s) whose name or description implies an irreversible operation declare an MCP destructiveHint annotation; "support_agent_admin__delete_agent" implies "delete" and declares no destructiveHint at all, which the MCP spec reads as destructive by default. See how to fix → Fail
- An AI judge read all 84 captured unit(s) of tool text and found none that tries to manipulate the model reading it.Pass
Capabilities100
- Implements a supported MCP spec version (2025-11-25); the latest is 2026-07-28.Pass
How do I install the Support Agent Admin by Nova (CIVAI) MCP server?
Support Agent Admin by Nova (CIVAI) is a hosted endpoint at https://nova.civai.co/mcp/agents/support-agent-admin, so there is nothing to install locally. Ready-made configuration for Claude, Cursor, VS Code, Codex and 5 more is on this page, copied from each client's own documentation.
remote · nova.civai.co
claude mcp add --transport http co-civai-nova-support-agent-admin 'https://nova.civai.co/mcp/agents/support-agent-admin'
{
"mcpServers": {
"co-civai-nova-support-agent-admin": {
"url": "https://nova.civai.co/mcp/agents/support-agent-admin"
}
}
} {
"servers": {
"co-civai-nova-support-agent-admin": {
"type": "http",
"url": "https://nova.civai.co/mcp/agents/support-agent-admin"
}
}
} [mcp_servers.co-civai-nova-support-agent-admin] url = "https://nova.civai.co/mcp/agents/support-agent-admin"
{
"$schema": "https://opencode.ai/config.json",
"mcp": {
"co-civai-nova-support-agent-admin": {
"type": "remote",
"url": "https://nova.civai.co/mcp/agents/support-agent-admin",
"enabled": true
}
}
} openclaw mcp add co-civai-nova-support-agent-admin --url 'https://nova.civai.co/mcp/agents/support-agent-admin' --transport streamable-http
mcp_servers:
co-civai-nova-support-agent-admin:
url: "https://nova.civai.co/mcp/agents/support-agent-admin" {
"McpServers": {
"co-civai-nova-support-agent-admin": {
"Transport": "http",
"Url": "https://nova.civai.co/mcp/agents/support-agent-admin"
}
}
} assistant mcp add co-civai-nova-support-agent-admin -t streamable-http -u 'https://nova.civai.co/mcp/agents/support-agent-admin'
{
"mcpServers": {
"co-civai-nova-support-agent-admin": {
"type": "http",
"url": "https://nova.civai.co/mcp/agents/support-agent-admin"
}
}
} The mcpServers block is a cross-client convention. Remote transports vary, so check your client's docs.
Every change we have recorded for this component, newest first. Security-relevant changes are always shown. ▲ marks a change for the better, ▼ a change for the worse; unmarked changes are neutral.
- 25 Sept 26 +1
- We updated how we score, so this day's move reflects our rubric, not a change to the server See what changed → functional
- 23 Sept 26 +1
No change was recorded against any check on this day. Stability & Change Management went from 3 to 7. That category is still filling its 30-day observation window: 1 days of observed history at the previous scan, 2 at this one. The score rises as the window fills, whether or not the server changes.
- 22 Sept 26 +2
- Stability: unverified → 0.03 ▲ functional
- First check of Schema quality: 100 functional
- New resource “SKILLS.md” functional
- 21 Sept 26 69
First indexed and scored.
Diagnostic detail from the automated scan of this channel: what the scanner observed at each step, so you can see exactly where a check passed or failed. It is informational only and never changes the trust score.
Captured 25 Sept 2026 · Probed https://nova.civai.co/mcp/agents/support-agent-admin
TLS valid
Negotiated TLS 1.3 with TLS_AES_128_GCM_SHA256 .
| Subject | Issuer | Valid from | Valid until | Key | Signature | Serial |
|---|---|---|---|---|---|---|
| CN=api.vearn.co | CN=YR1,O=Let's Encrypt,C=US | 29 Jul 2026 | 27 Oct 2026 | RSA 2048 | SHA256-RSA | 69ba14a46afe8487a6de1ca14b4952874a3 |
| SANs: allegedly-api.crypvestai.cloud, allegedly.crypvestai.cloud, api.agi.civai.co, api.browser.civai.co, api.nova.civai.co, api.vearn.co, app.browsergpt.co, app.vearn.co, audience-resolver-api.civai.co, audience-resolver.civai.co, audience.civai.co, floodmap-api.civai.co and 6 more | ||||||
| CN=YR1,O=Let's Encrypt,C=US (CA) | CN=Root YR,O=ISRG,C=US | 3 Sept 2025 | 2 Sept 2028 | RSA 2048 | SHA256-RSA | a20253f15f2691c05dc1ce13b9bcca4e |
| CN=Root YR,O=ISRG,C=US (CA) | CN=ISRG Root X1,O=Internet Security Research Group,C=US | 13 May 2026 | 2 Sept 2032 | RSA 4096 | SHA256-RSA | f24b6d17f9d9ad7cb1c9fea78782699f |
Background: What to check on a remote MCP endpoint →
DNSSEC insecure
Validation of nova.civai.co. — Not signed
| Zone | DS | Keys | Algorithms | Outcome |
|---|---|---|---|---|
| . | trust_anchor | 20326, 38696 | 8, 8 | Verified |
| co. | present | 7786 | 8 | Verified |
| civai.co. | absent | Unsigned (proven) parent-signed NSEC/NSEC3 proves an unsigned delegation |
Authentication Challenged, unverified
The endpoint asked for a token, but we could not retrieve and validate the RFC 9728 metadata that tells a client how to obtain one.
| Result | Challenged, unverified |
|---|---|
| Enforced | On tool calls |
| HTTP status | 200 |
Protected resource metadata
| Retrieved | No |
|---|---|
| Problem | no_resource_metadata |
Background: How OAuth 2.1 works in the 2026 MCP spec →
Transports 2 probes
| Transport | URL | Outcome | Status | Location |
|---|---|---|---|---|
| streamable-http | https://nova.civai.co/mcp/agents/support-agent-admin | Verified | 200 | |
| http (plaintext) | http://nova.civai.co/mcp/agents/support-agent-admin | HTTPS enforced | 301 | https://nova.civai.co/mcp/agents/support-agent-admin |
The tools this component advertises to a client, with an estimated token cost for each. Expand a tool to see its parameters and schema. The per-tool counts are indicative and are not scored directly; the schema's total context footprint is one signal in Schema Quality & AI Usability. A tool's description is untrusted text the model reads on every call, which is what makes this list a security surface and not just an inventory: how tool poisoning works →
support_agent_admin__get_scan ~56
Get one scan with paginated leads (status, progress, leads).
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| limit | integer | – | – |
| offset | integer | – | – |
| scan_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__import_contacts ~73
Import contacts onto an agent.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| channel | string | yes | – |
| contacts | string | – | – |
| emails | string | – | – |
| instagram_usernames | array | – | – |
| telegram_usernames | array | – | – |
| whatsapp_numbers | string | – | – |
No output schema declared.
No examples provided.
support_agent_admin__import_leads ~71
Import discovered leads into the agent CRM (outreach: none|immediate|bulk_followup).
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| label | string | – | – |
| lead_ids | array | yes | – |
| outreach | string | – | – |
| scan_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__list_agents ~30
List all Support Agents for the signed-in owner.
| Name | Type | Req | Description |
|---|---|---|---|
| order_by | string | – | – |
No output schema declared.
No examples provided.
support_agent_admin__list_attachments ~30
List knowledge-base attachments on a Support Agent.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__list_channel_accounts ~36
List available channel accounts for assignment (IG, X, Telegram, SMTP).
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__list_connectors ~37
List WhatsApp, Instagram, Email, X connector status for a support agent.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__list_followup_runs ~38
List bulk follow-up runs for an agent.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| limit | integer | – | – |
No output schema declared.
No examples provided.
support_agent_admin__list_scan_results ~57
Alias of get_scan — read leads from an active or completed scan.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| limit | integer | – | – |
| offset | integer | – | – |
| scan_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__list_scan_schedules ~31
List auto-scan schedules for an agent.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__list_scans ~32
List past and active leads discovery scans for an agent.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__list_session_labels ~30
List visitor session label catalog for an agent.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__list_sessions ~78
Filtered drill-down on visitor sessions (requires filter_by).
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| contact_type | string | – | – |
| created_from | string | – | – |
| created_to | string | – | – |
| filter_by | string | yes | – |
| limit | integer | – | – |
| page | integer | – | – |
No output schema declared.
No examples provided.
support_agent_admin__list_top_agents ~39
List busiest CRM agents (limit 5–10).
| Name | Type | Req | Description |
|---|---|---|---|
| limit | integer | – | – |
| order_by | string | – | – |
No output schema declared.
No examples provided.
support_agent_admin__pending_reply_count ~35
Count pending replies on an agent.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| channels | string | – | – |
No output schema declared.
No examples provided.
support_agent_admin__preview_followup_email ~69
Preview rendered follow-up email HTML.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| cta_label | string | – | – |
| cta_url | string | – | – |
| format | string | – | – |
| image_url | string | – | – |
| message | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__regenerate_attachment ~43
Re-process one attachment (re-convert or re-extract schema).
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| attachment_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__resume_conversation ~35
Resume a paused visitor conversation.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| visitor_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__resume_followup_run ~37
Resume an interrupted follow-up run.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| run_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__run_scan ~50
Start a leads discovery scan (whatsapp, instagram, x, or telegram).
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| channel | string | yes | – |
| params | object | – | – |
No output schema declared.
No examples provided.
support_agent_admin__send_followup ~90
Send follow-up via admin_followup channels.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| contact | string | – | Generic contact from analytics/list_sessions (email, phone, or @instagram). |
| instagram_username | string | – | – |
| message | string | yes | – |
| visitor_email | string | – | – |
| visitor_id | string | – | – |
| whatsapp_no | string | – | – |
No output schema declared.
No examples provided.
support_agent_admin__send_message ~92
Send follow-up via WhatsApp, email, or Instagram.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| contact | string | – | Generic contact from analytics/list_sessions (email, phone, or @instagram). |
| instagram_username | string | – | – |
| message | string | yes | – |
| visitor_email | string | – | – |
| visitor_id | string | – | – |
| whatsapp_no | string | – | – |
No output schema declared.
No examples provided.
support_agent_admin__set_pool_mode ~49
Enable/disable pool fallback for x, instagram, or telegram channel.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| channel | string | yes | – |
| enabled | boolean | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__set_session_labels ~43
Replace labels on one visitor session.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| labels | array | – | – |
| visitor_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__suggest_targets ~83
AI-propose Instagram or X @targets for a discovery scan (depth/breadth optional).
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| channel | string | yes | – |
| disable_hard_filter | boolean | – | – |
| discovery_breadth | integer | – | – |
| discovery_depth | integer | – | – |
| min_followers | integer | – | – |
No output schema declared.
No examples provided.
support_agent_admin__transfer_agent_owner ~39
Transfer agent ownership to another subscribed Nova user.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| new_owner_email | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__trigger_scan_schedule ~40
Run an auto-scan schedule immediately (Run now).
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| schedule_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__update_agent ~206
Update Support Agent settings (partial patch — only send fields to change).
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| allow_list | array | – | – |
| bulk_followup_enabled | boolean | – | – |
| contact_option | string | – | – |
| context | string | – | – |
| description | string | – | – |
| disable_ai_reply | boolean | – | – |
| file_support | boolean | – | – |
| followup_email_message | string | – | – |
| followup_instagram_message | string | – | – |
| followup_telegram_message | string | – | – |
| followup_whatsapp_message | string | – | – |
| followup_x_message | string | – | – |
| inapp | boolean | – | – |
| instructions | string | – | – |
| is_public | boolean | – | – |
| public_category_id | integer | – | – |
| public_description | string | – | – |
| public_slug | string | – | – |
| theme | string | – | – |
| title | string | – | – |
No output schema declared.
No examples provided.
support_agent_admin__update_crm_unreplied_alert_config ~60
Update CRM unreplied digest email settings.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| enabled | boolean | – | – |
| min_unreplied | integer | – | – |
| recipient_emails | array | – | – |
No output schema declared.
No examples provided.
support_agent_admin__update_scan_schedule ~132
Update or pause/resume an auto-scan schedule.
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| auto_import | boolean | – | – |
| auto_outreach | string | – | – |
| channel | string | – | – |
| enabled | boolean | – | – |
| frequency | string | – | – |
| label | string | – | – |
| max_leads_per_run | integer | – | – |
| max_runs | integer | – | – |
| params | object | – | – |
| relax_target_filter_after_runs | integer | – | – |
| run_hour_utc | integer | – | – |
| schedule_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__update_session_label ~49
Update catalog label (e.g. disable_auto_reply).
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| disable_auto_reply | boolean | – | – |
| label_id | string | yes | – |
No output schema declared.
No examples provided.
support_agent_admin__upload_agent_icon ~56
Upload agent icon (JPEG/PNG/WebP, max 2MB, base64).
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| content_base64 | string | yes | – |
| content_type | string | – | – |
No output schema declared.
No examples provided.
support_agent_admin__upload_attachments ~52
Upload files to agent KB (PDF/DOCX/TXT → prose; CSV/XLSX/SQLite → database).
| Name | Type | Req | Description |
|---|---|---|---|
| agent_id | string | yes | – |
| files | array | yes | – |
No output schema declared.
No examples provided.
What is the Support Agent Admin by Nova (CIVAI) MCP server?
Support Agent Admin by Nova (CIVAI) is an MCP server listed in the public MCP registry as co.civai.nova/support-agent-admin. I manage your Support Agent CRM, pipeline analytics, follow-ups, Leads Discovery, and workspace out… This page covers its hosted endpoint (https://nova.civai.co/mcp/agents/support-agent-admin).
Is the Support Agent Admin by Nova (CIVAI) MCP server safe to use?
Support Agent Admin by Nova (CIVAI) scores 73 out of 100 on VerifyMCP. That is a record of what we were able to check automatically, not an endorsement. The category breakdown on this page shows every signal behind the number, including the ones we could not confirm.
What tools does the Support Agent Admin by Nova (CIVAI) MCP server expose?
Support Agent Admin by Nova (CIVAI) exposes 83 tools: support_agent_admin__list_agents, support_agent_admin__list_top_agents, support_agent_admin__get_agent, support_agent_admin__get_agent_analytics, support_agent_admin__list_sessions, and 78 more. Their descriptions and schemas cost roughly 4,240 tokens of context every time the server is loaded.
Does the Support Agent Admin by Nova (CIVAI) MCP server require authentication?
Yes. Support Agent Admin by Nova (CIVAI) asked us for credentials when we connected, so you will need to authorise it in your MCP client before it can do anything.
Is the Support Agent Admin by Nova (CIVAI) MCP server still maintained?
Support Agent Admin by Nova (CIVAI) is still listed as active in the MCP registry. We last reached this channel on 25 September 2026. Those dates come from our own scans of the registry and the channel itself, not from anything the publisher announced.