# IT Glue (oci · ghcr.io/wyre-technology/itglue-mcp:v1.16.3)

MCP server for IT Glue — organizations, configurations, passwords, flexible assets, and documents.

- Trust score: 42/100 (low)
- Registry status: active
- Liveness: live
- Owner verified: no
- Last scored: 2026-08-22

## Components

- oci · `ghcr.io/wyre-technology/itglue-mcp:v1.16.3`: 42/100 (this document), [markdown](https://verifymcp.io/servers/wyre-technology-itglue-mcp/ghcr-io-wyre-technology-itglue-mcp-v1-16-3.md), [page](https://verifymcp.io/servers/wyre-technology-itglue-mcp/ghcr-io-wyre-technology-itglue-mcp-v1-16-3)

## Channel facts

- Registry: `oci`
- Package: `ghcr.io/wyre-technology/itglue-mcp:v1.16.3`
- Transport: `stdio`

## Trust breakdown

How this component scores in each security and reliability category. Every signal is checked automatically from public evidence about the published package, including repeated runs of it in an isolated sandbox, and we only credit what we can confirm. Scores are 0–100 per category. Scoring method: https://verifymcp.io/docs/scoring (what has changed: https://verifymcp.io/docs/scoring/changelog)

Scored 2026-08-22.

- **Supply Chain Security**: 0/100
  - Malware scan not yet available for this package.
  - Known CVEs could not be checked: this artifact ships no SBOM, so there is no dependency list to read. Publishing one would let us assess it.
  - Install-script risk not yet assessed.
  - Dependency health could not be checked: this artifact ships no SBOM, so there is no dependency list to read. Publishing one would let us assess it.
- **Provenance & Transparency**: 45/100
  - Source repository is publicly reachable at the declared URL.
  - Provenance check failed: no build-provenance attestation is published.
  - Clear OSI-approved license (Apache-2.0).
  - Actively maintained (last published 0 days ago).
  - Disclosure check failed: no security disclosure policy was found in the source repository.
- **Schema Quality & AI Usability**: 88/100
  - 100% of prompts and resources have a non-trivial description (not blank, and not just the item's name).
  - AI-judged instruction clarity (excellent).
  - Tool/resource definitions use about 2687 tokens (~103/item across 26 items; 25 tools + 1 resources), lean.
  - Usage-examples check failed: none of the tools include examples.
- **Stability & Change Management**: 0/100
  - Stability not yet verified: not enough scan history yet (needs a 30-day window).
- **Tool Coverage**: 100/100
  - 100% of tools have a non-trivial description (not blank, and not just the tool's name).
  - 100% of tool parameters carry a description.
- **Capabilities**: 100/100
  - Implements a supported MCP spec version (2025-11-25); the latest is 2026-07-28.
  - Supports UI / widget rendering.

**Unverified: 2 categories.** Categories scored 0 because we could not verify them: a data source with nothing on this package, evidence we could not reach, or a check we could not run. We only credit what we can confirm.

## Install

### Claude

```bash
claude mcp add wyre-technology-itglue-mcp -- docker run --rm -i ghcr.io/wyre-technology/itglue-mcp:v1.16.3
```

### Codex

```bash
codex mcp add wyre-technology-itglue-mcp -- docker run --rm -i ghcr.io/wyre-technology/itglue-mcp:v1.16.3
```

### opencode

```json
{
  "$schema": "https://opencode.ai/config.json",
  "mcp": {
    "wyre-technology-itglue-mcp": {
      "type": "local",
      "command": [
        "docker",
        "run",
        "--rm",
        "-i",
        "ghcr.io/wyre-technology/itglue-mcp:v1.16.3"
      ],
      "enabled": true
    }
  }
}
```

### Hermes

```yaml
mcp_servers:
  wyre-technology-itglue-mcp:
    command: "docker"
    args: ["run", "--rm", "-i", "ghcr.io/wyre-technology/itglue-mcp:v1.16.3"]
```

### Other

```json
{
  "mcpServers": {
    "wyre-technology-itglue-mcp": {
      "command": "docker",
      "args": [
        "run",
        "--rm",
        "-i",
        "ghcr.io/wyre-technology/itglue-mcp:v1.16.3"
      ]
    }
  }
}
```

## Changelog

Every change recorded for this component, newest first. Days that predate change tracking, or that we cannot explain, say so: "we were watching and nothing happened" and "we were not watching" are different claims.

### 2026-08-21 (score 42)

First indexed and scored.

## MCP tools (25)

### `search_organizations` (~133 tokens)

Search for organizations in IT Glue with optional filtering

Input parameters:

- `name` (string): Filter by organization name (partial match)
- `organization_status_id` (number): Filter by organization status ID
- `organization_type_id` (number): Filter by organization type ID
- `page_number` (number): Page number to retrieve (default 1)
- `page_size` (number): Number of results per page (max 1000, default 50)
- `psa_id` (string): Filter by PSA integration ID
- `sort` (string): Sort field (prefix with - for descending, e.g., '-name')

### `get_organization` (~29 tokens)

Get a specific organization by ID from IT Glue

Input parameters:

- `id` (string, required): The organization ID

### `search_configurations` (~167 tokens)

Search for configurations (devices/assets) in IT Glue

Input parameters:

- `configuration_status_id` (number): Filter by configuration status ID
- `configuration_type_id` (number): Filter by configuration type ID
- `name` (string): Filter by configuration name (partial match)
- `organization_id` (number): Filter by organization ID
- `page_number` (number): Page number to retrieve (default 1)
- `page_size` (number): Number of results per page (max 1000, default 50)
- `psa_id` (string): Filter by PSA integration ID
- `rmm_id` (string): Filter by RMM integration ID
- `serial_number` (string): Filter by serial number
- `sort` (string): Sort field (prefix with - for descending)

### `get_configuration` (~33 tokens)

Get a specific configuration (device/asset) by ID from IT Glue

Input parameters:

- `id` (string, required): The configuration ID

### `search_locations` (~206 tokens)

Search for locations (physical addresses/sites) of an organization in IT Glue. Each result includes the address fields and phone number. Locations are a built-in IT Glue entity (not a flexible asset), so use this rather than search_flexible_assets to look up an organization's address or phone.

Input parameters:

- `city` (string): Filter by city
- `country_id` (number): Filter by country ID
- `name` (string): Filter by location name (partial match)
- `organization_id` (number): Filter by organization ID (recommended — locations are scoped to organizations)
- `page_number` (number): Page number to retrieve (default 1)
- `page_size` (number): Number of results per page (max 1000, default 50)
- `psa_id` (string): Filter by PSA integration ID
- `region_id` (number): Filter by region/state ID
- `sort` (string): Sort field (prefix with - for descending, e.g., '-name')

### `get_location` (~36 tokens)

Get a specific location by ID from IT Glue, including its full address and phone number.

Input parameters:

- `id` (string, required): The location ID

### `create_location` (~192 tokens)

Create a new location (physical address/site) for an organization in IT Glue. IT Glue requires a name and typically a country_id for a location.

Input parameters:

- `address_1` (string): Address line 1
- `address_2` (string): Address line 2
- `city` (string): City
- `country_id` (number): Country ID — IT Glue typically requires this when creating a location. Find country IDs in the IT Glue web UI.
- `fax` (string): Fax number
- `name` (string, required): Location name/title
- `notes` (string): Free-text notes
- `organization_id` (number, required): Organization ID to create the location in
- `phone` (string): Phone number
- `postal_code` (string): Postal/ZIP code
- `primary` (boolean): Whether this is the organization's primary location
- `region_id` (number): Region/state ID

### `update_location` (~169 tokens)

Update an existing location in IT Glue. Only the fields you supply are changed.

Input parameters:

- `address_1` (string): Address line 1
- `address_2` (string): Address line 2
- `city` (string): City
- `country_id` (number): Country ID
- `fax` (string): Fax number
- `id` (string, required): The location ID to update
- `name` (string): Location name/title
- `notes` (string): Free-text notes
- `organization_id` (number, required): Organization ID that owns the location
- `phone` (string): Phone number
- `postal_code` (string): Postal/ZIP code
- `primary` (boolean): Whether this is the organization's primary location
- `region_id` (number): Region/state ID

### `search_passwords` (~139 tokens)

Search for password entries in IT Glue (returns metadata only, not actual passwords)

Input parameters:

- `name` (string): Filter by password entry name (partial match)
- `organization_id` (number): Filter by organization ID
- `page_number` (number): Page number to retrieve (default 1)
- `page_size` (number): Number of results per page (max 1000, default 50)
- `password_category_id` (number): Filter by password category ID
- `sort` (string): Sort field (prefix with - for descending)
- `url` (string): Filter by URL
- `username` (string): Filter by username

### `get_password` (~54 tokens)

Get a specific password entry by ID from IT Glue (includes the actual password value)

Input parameters:

- `id` (string, required): The password entry ID
- `show_password` (boolean): Whether to include the actual password value (default true)

### `search_documents` (~160 tokens)

Search for documents in IT Glue (scoped to an organization). Returns document metadata only (name, folder, URL, timestamps) — not the document body. Use get_document or list_document_sections to read a specific document's content.

Input parameters:

- `document_folder_id` (number): Filter by document folder ID to search within a specific folder
- `name` (string): Filter by document name (partial match)
- `organization_id` (number, required): Organization ID (required — documents are scoped to organizations)
- `page_number` (number): Page number to retrieve (default 1)
- `page_size` (number): Number of results per page (max 1000, default 50)
- `sort` (string): Sort field (prefix with - for descending)

### `get_document` (~42 tokens)

Get a specific document by ID from IT Glue

Input parameters:

- `id` (string, required): The document ID
- `organization_id` (number, required): Organization ID that owns the document

### `list_document_folders` (~156 tokens)

List document folders for an organization in IT Glue, returning their names and IDs. Works with your API key on tenants where IT Glue exposes the Document Folders resource (rolling out across tenants in 2026). If the API key is rejected, a JWT is used as a fallback (configure via ITGLUE_JWT env var or X-ITGlue-JWT header, or paste one when prompted).

Input parameters:

- `name` (string): Optional name filter (partial match)
- `organization_id` (number, required): Organization ID to list folders for
- `page_number` (number): Page number to retrieve (default 1)
- `page_size` (number): Number of results per page (max 1000, default 50)

### `create_document` (~227 tokens)

Create a new document in IT Glue for an organization. If neither document_folder_id nor skip_folder_prompt is supplied, the user is prompted to pick a folder. Folder enumeration for the name-based picker tries the API key first (works on tenants where IT Glue exposes the Document Folders resource), then a configured JWT; if neither can list folders, the prompt accepts a folder URL, a sibling-document URL, or a numeric folder ID. Pass skip_folder_prompt=true to always create at the organization root without prompting.

Input parameters:

- `content` (string): Document content (HTML supported)
- `document_folder_id` (number): Optional folder ID to place the document in. Find folder IDs in the IT Glue web URL (e.g. `/documents/folder/12345/`) or by inspecting `document-folder-id` on an existing document in that folder.
- `name` (string, required): Document name/title
- `organization_id` (number, required): Organization ID to create the document in
- `skip_folder_prompt` (boolean): If true, skip the interactive folder picker and create the document at the organization root.

### `list_document_sections` (~40 tokens)

List all sections of an IT Glue document in order. Use this to read document content before editing.

Input parameters:

- `document_id` (number, required): The document ID

### `create_document_section` (~94 tokens)

Add a new section to an IT Glue document. Section types: 'heading' (Document::Heading) or 'text' (Document::Text). Call publish_document after editing.

Input parameters:

- `content` (string, required): HTML content for the section
- `document_id` (number, required): The document ID
- `section_type` (string, required): Section type: 'heading' for Document::Heading, 'text' for Document::Text

### `update_document_section` (~75 tokens)

Update the content of an existing IT Glue document section. Use list_document_sections to get section IDs. Call publish_document after editing.

Input parameters:

- `content` (string, required): New HTML content for the section
- `document_id` (number, required): The document ID
- `section_id` (number, required): The section ID (from list_document_sections)

### `delete_document_section` (~79 tokens)

⚠ DESTRUCTIVE — IRREVERSIBLE. Permanently deletes a section from an IT Glue document. This action cannot be undone. Call publish_document after editing. Confirm with the user before invoking.

Input parameters:

- `document_id` (number, required): The document ID
- `section_id` (number, required): The section ID to delete (from list_document_sections)

### `publish_document` (~44 tokens)

Publish an IT Glue document to make section changes visible. Always call this after creating, updating, or deleting sections.

Input parameters:

- `document_id` (number, required): The document ID to publish

### `archive_document` (~62 tokens)

⚠ HIGH-IMPACT. Archives an IT Glue document (soft delete — hides it from normal views but keeps it recoverable). Use unarchive_document to restore. Confirm with the user before invoking.

Input parameters:

- `document_id` (number, required): The document ID to archive

### `unarchive_document` (~62 tokens)

⚠ HIGH-IMPACT. Restores a previously archived IT Glue document so it appears in normal views again. This makes the document visible to all users. Confirm with the user before invoking.

Input parameters:

- `document_id` (number, required): The document ID to unarchive

### `list_flexible_asset_types` (~55 tokens)

List all flexible asset types defined in IT Glue. Call this first to discover type IDs before using search_flexible_assets.

Input parameters:

- `organization_id` (number): Filter by organization ID (optional — returns global types if omitted)

### `search_flexible_assets` (~125 tokens)

Search for flexible assets in IT Glue (requires flexible_asset_type_id filter)

Input parameters:

- `flexible_asset_type_id` (number, required): Required: The flexible asset type ID to search within
- `name` (string): Filter by flexible asset name (partial match)
- `organization_id` (number): Filter by organization ID
- `page_number` (number): Page number to retrieve (default 1)
- `page_size` (number): Number of results per page (max 1000, default 50)
- `sort` (string): Sort field (prefix with - for descending)

### `search_user_metrics` (~269 tokens)

Search IT Glue user activity metrics — per-user, per-organization, per-resource-type counts of created/viewed/edited/deleted actions, bucketed by date. This is the raw data behind IT Glue's user reputation scores. The date range may span at most 7 days end-to-start; end_date requires a start_date (IT Glue rejects an open start).

Input parameters:

- `end_date` (string): End of the UTC date range, YYYY-MM-DD. Omit for an open end. The range may not exceed 7 days.
- `organization_id` (number): Filter by organization ID
- `page_number` (number): Page number (default 1)
- `page_size` (number): Number of results per page (max 1000, default 50)
- `resource_type` (string): Filter by resource type the activity was against (e.g. Configuration, Password, Document, FlexibleAsset)
- `sort` (string): Sort field: id, created, viewed, edited, deleted, or date. Prefix with - for descending.
- `start_date` (string): Start of the UTC date range, YYYY-MM-DD. Omit for an open start. The range may not exceed 7 days.
- `user_id` (number): Filter by IT Glue user ID

### `itglue_health_check` (~22 tokens)

Check connectivity to IT Glue API by fetching organization types

## Diagnostics

Captured diagnostic sections: Provenance. The full working is on the page: https://verifymcp.io/servers/wyre-technology-itglue-mcp/ghcr-io-wyre-technology-itglue-mcp-v1-16-3#diagnostics

## Score history

- 2026-08-22: 42
- 2026-08-21: 42

## Links

- Repository: https://github.com/wyre-technology/itglue-mcp
- Changelog RSS feed: https://verifymcp.io/servers/wyre-technology-itglue-mcp/ghcr-io-wyre-technology-itglue-mcp-v1-16-3.xml
- Changelog JSON feed: https://verifymcp.io/servers/wyre-technology-itglue-mcp/ghcr-io-wyre-technology-itglue-mcp-v1-16-3.json
- HTML version of this page: https://verifymcp.io/servers/wyre-technology-itglue-mcp/ghcr-io-wyre-technology-itglue-mcp-v1-16-3
