# SingChat (remote · mcp.singchat.org)

Free live chat and AI support agent. Auto-create a workspace and embed from your AI editor.

- Trust score: 67/100 (medium)
- Change this week: +4
- Registry status: active
- Liveness: live
- Owner verified: no
- Last scored: 2026-08-03

## Components

- remote · `mcp.singchat.org`: 67/100 (this document), [markdown](https://verifymcp.io/servers/org-singchat-singchat/mcp.md), [page](https://verifymcp.io/servers/org-singchat-singchat/mcp)

## Channel facts

- Endpoint: `https://mcp.singchat.org`
- Transports: `streamable-http`
- Auth: `none`
- Version: `0.2.0`

## Trust breakdown

How this component scores in each security and reliability category. Every signal is checked automatically against the live server, and we only credit what we can confirm. Scores are 0–100 per category. Scoring method: https://verifymcp.io/docs/scoring (what has changed: https://verifymcp.io/docs/scoring/changelog)

Scored 2026-08-03.

- **Endpoint Security**: 57/100
  - The endpoint's TLS certificate is valid, in date, and uses a strong key.
  - Authorisation not fully verified: no authorisation is required to call this server, and 17 tool(s) never declared a destructiveHint. The MCP spec treats an absent hint as destructive by default, so we cannot call this surface safe.
  - HTTPS is enforced; there's no plaintext access path.
  - HSTS check failed: the Strict-Transport-Security header is absent.
  - DNSSEC check failed: this domain isn't protected by DNSSEC.
- **Transport & Reachability**: 100/100
  - Verified streamable-http transport via a live MCP handshake.
- **Schema Quality & AI Usability**: 74/100
  - AI-judged instruction clarity (good).
  - Tool/resource definitions use about 1576 tokens (~92/item across 17 items; 17 tools + 0 resources), lean.
  - Usage-examples check failed: none of the tools include examples.
- **Stability & Change Management**: 27/100
  - Stability observed for 8 of 30 days with no destabilising changes; credit accrues until the full window elapses.
- **Tool Coverage**: 100/100
  - 100% of tools have a non-trivial description (not blank, and not just the tool's name).
  - 100% of tool parameters carry a description.
  - Structured output schemas are declared (12% of tools); any adoption earns full credit.
- **Capabilities**: 100/100
  - Implements a supported MCP spec version (2025-11-25); the latest is 2026-07-28.

## Install

### Claude

```bash
claude mcp add --transport http org-singchat-singchat https://mcp.singchat.org/
```

### Codex

```toml
[mcp_servers.org-singchat-singchat]
url = "https://mcp.singchat.org/"
```

### opencode

```json
{
  "$schema": "https://opencode.ai/config.json",
  "mcp": {
    "org-singchat-singchat": {
      "type": "remote",
      "url": "https://mcp.singchat.org/",
      "enabled": true
    }
  }
}
```

### OpenClaw

```bash
openclaw mcp add org-singchat-singchat --url https://mcp.singchat.org/ --transport streamable-http
```

### Hermes

```yaml
mcp_servers:
  org-singchat-singchat:
    url: "https://mcp.singchat.org/"
```

### Other

```json
{
  "mcpServers": {
    "org-singchat-singchat": {
      "type": "http",
      "url": "https://mcp.singchat.org/"
    }
  }
}
```

The mcpServers block is a cross-client convention. Remote transports vary, so check your client's docs.

## Changelog

Every change recorded for this component, newest first. Days that predate change tracking, or that we cannot explain, say so: "we were watching and nothing happened" and "we were not watching" are different claims.

### 2026-08-03 (score 67, +1)

No change was recorded against any check on this day. Stability & Change Management went from 23 to 27. That category is still filling its 30-day observation window: 7 days of observed history at the previous scan, 8 at this one. The score rises as the window fills, whether or not the server changes.

### 2026-08-01 (score 66, +1)

No change was recorded against any check on this day. Stability & Change Management went from 17 to 20. That category is still filling its 30-day observation window: 5 days of observed history at the previous scan, 6 at this one. The score rises as the window fills, whether or not the server changes.

### 2026-07-31 (score 65, 0)

- [functional] We updated how we score, so this day's move reflects our rubric, not a change to the server

### 2026-07-30 (score 65, 0)

- [functional] We updated how we score, so this day's move reflects our rubric, not a change to the server

### 2026-07-29 (score 65, +1)

No change was recorded against any check on this day. Stability & Change Management went from 7 to 10. That category is still filling its 30-day observation window: 2 days of observed history at the previous scan, 3 at this one. The score rises as the window fills, whether or not the server changes.

### 2026-07-28 (score 64, +1)

No change was recorded against any check on this day. Stability & Change Management went from 3 to 7. That category is still filling its 30-day observation window: 1 days of observed history at the previous scan, 2 at this one. The score rises as the window fills, whether or not the server changes.

### 2026-07-27 (score 63, −1)

- [functional] We updated how we score, so this day's move reflects our rubric, not a change to the server

### 2026-07-26 (score 64)

First indexed and scored.

## MCP tools (17)

### `ping` (~30 tokens)

Ping

Health check for the SingChat MCP server. Returns 'pong' and whether this request is authenticated to a workspace.

### `singchat_setup` (~128 tokens)

Set up SingChat

Get the user up and running with SingChat live-chat. Call this FIRST. If no authenticated workspace is configured, this creates a brand-new free workspace and returns a short-lived, single-use browser claim link plus the website embed snippet. The user chooses their own sign-in details in the browser; no reusable credentials are returned to the model. If a workspace is already authenticated, it returns THIS workspace's embed snippet and dashboard link (it never creates a duplicate workspace).

Input parameters:

- `name` (string): Optional workspace/brand name for a newly created workspace. Ignored if a key is already set.

### `get_embed_snippet` (~80 tokens)

Get widget embed snippet

Return the SingChat chat-widget embed code for this workspace's web inbox, in three flavors: plain HTML, React (useEffect), and Next.js (next/script). Requires a workspace API key. Optionally pass `platform` to get just one flavor.

Input parameters:

- `platform` (string): Which snippet to return. Omit to get all three.

### `claim_account` (~67 tokens)

Claim SingChat account

Return the link to claim (permanently secure) this SingChat workspace by setting an email and password. Use this for workspaces that were auto-created via MCP so the user does not lose access. The link is single-use and expires after 15 minutes. Requires an authenticated legacy workspace.

### `list_conversations` (~112 tokens)

List conversations

List the workspace's support conversations (agent/inbox view), newest activity first. Optionally filter by status or a free-text search over the contact name/email and last message. Returns a compact list: id, contact name, status, unreadCount, last message preview, updatedAt.

Input parameters:

- `limit` (integer): Max conversations to return (default 100).
- `search` (string): Free-text match on contact name/email and the last message preview.
- `status` (string): Only conversations with this status.

### `get_conversation` (~45 tokens)

Get conversation

Fetch a single conversation with its contact details and the most recent messages (oldest→newest).

Input parameters:

- `conversationId` (string, required): The conversation id (from list_conversations).

### `reply_to_conversation` (~85 tokens)

Reply to conversation

Send an agent reply through a supported SingChat real-time inbox. This takes the conversation over from the AI and broadcasts the message to the visitor and agent inbox. Email, Telegram, and WhatsApp conversations are rejected before any change.

Input parameters:

- `content` (string, required): The reply text to send to the visitor.
- `conversationId` (string, required): The conversation id to reply in.

### `resolve_conversation` (~46 tokens)

Resolve conversation

Mark a conversation as RESOLVED (closes it). The visitor's widget will no longer show it as active.

Input parameters:

- `conversationId` (string, required): The conversation id to resolve.

### `add_knowledge` (~142 tokens)

Add knowledge

Train the AI agent by adding a knowledge source. type='url' crawls a website (up to 50 pages); type='qa' stores a single question/answer pair. Ingestion is asynchronous, the source starts as PENDING; poll `list_knowledge` for READY status.

Input parameters:

- `answer` (string): The answer. Required when type='qa'.
- `question` (string): The question. Required when type='qa'.
- `type` (string, required): 'url' to crawl a website, or 'qa' to add a question/answer pair.
- `url` (string): Website root URL to crawl. Required when type='url'.

### `list_knowledge` (~50 tokens)

List knowledge

List all knowledge documents for this workspace with their processing status (PENDING | PROCESSING | READY | FAILED) and chunk counts. Use this to check whether items added via add_knowledge have finished training.

### `search_knowledge` (~77 tokens)

Search knowledge

Semantic search over the workspace knowledge base. Returns the most relevant chunks (with source document title and similarity score) for a query. Only searches documents that have finished training (status READY).

Input parameters:

- `query` (string, required): The search query / user question.
- `topK` (integer): Max number of chunks to return (default 5).

### `configure_agent` (~172 tokens)

Configure AI agent

Configure this workspace's AI support agent. All fields are optional, only the fields you pass are updated; the rest keep their current values. Call with no fields to just read back the current configuration. Does not touch or return any API keys.

Input parameters:

- `enabled` (boolean): Turn the automated AI agent on (true) or off (false).
- `greetingMessage` (string): First message visitors see when they open the chat. Pass an empty string to clear it.
- `model` (string): Chat model id, e.g. gpt-4o-mini.
- `providerMode` (string): 'platform' = platform-hosted keys (billed via AI credits); 'byok' = bring your own key.
- `systemPrompt` (string): The agent's system prompt / persona and answering rules.

### `set_keywords` (~114 tokens)

Add keyword auto-reply

Add a keyword auto-reply rule: when an inbound message matches any of the keywords, the bot replies with the given text. Good for canned FAQ-style triggers (e.g. keyword 'invoice' -> 'Download it from the billing page').

Input parameters:

- `keywords` (array, required): Trigger words/phrases (case-insensitive).
- `matchType` (string): CONTAINS (default) = keyword appears anywhere in the message; EXACT = whole message equals the keyword.
- `reply` (string, required): The reply text to send.

### `manage_faq` (~170 tokens)

Manage FAQ

List, create, update, or delete this workspace's FAQ items (shown in the chat widget and usable by the AI agent). Set `action` to 'list' | 'create' | 'update' | 'delete'. 'create' needs `question` + `answer`; 'update' and 'delete' need `id`.

Input parameters:

- `action` (string, required): Which FAQ operation to run.
- `answer` (string): Answer text. Required for 'create'; optional for 'update'.
- `enabled` (boolean): Whether the FAQ item is visible/active. Optional for 'create' and 'update'.
- `id` (string): FAQ item id. Required for 'update' and 'delete'.
- `question` (string): Question text. Required for 'create'; optional for 'update'.

### `get_analytics` (~71 tokens)

Get Analytics

Return a compact analytics summary for this workspace over the last `days` days (default 30): conversation counts + resolution rate, message volume + AI share, plus a live snapshot of today (UTC).

Input parameters:

- `days` (integer): Look-back window in days for the conversation/message stats (default 30).

### `search` (~107 tokens)

Search

Search SingChat for relevant documents. When called with a workspace API key, this searches that workspace knowledge base; without a key it searches SingChat's own help content (what SingChat is, adding the chat widget, MCP setup, free tier, AI training, channels, white label, pricing). Returns a list of results with id, title, and url. Use the fetch tool with a result id to read the full text.

Input parameters:

- `query` (string, required): The search query or user question.

Output parameters:

- `results` (array)

### `fetch` (~80 tokens)

Fetch

Fetch the full text of a single document by id, using an id returned by the search tool. With a workspace API key this reads a knowledge document from that workspace; without a key it reads a SingChat help article. Returns id, title, text, url, and optional metadata.

Input parameters:

- `id` (string, required): The document id returned by the search tool.

Output parameters:

- `id` (string)
- `metadata` (object)
- `text` (string)
- `title` (string)
- `url` (string)

## Diagnostics

Captured diagnostic sections: TLS, DNSSEC, Authorisation, Transports. The full working is on the page: https://verifymcp.io/servers/org-singchat-singchat/mcp#diagnostics

## Score history

- 2026-08-03: 67
- 2026-08-02: 66
- 2026-08-01: 66
- 2026-07-31: 65
- 2026-07-30: 65
- 2026-07-29: 65
- 2026-07-28: 64
- 2026-07-27: 63
- 2026-07-26: 64

## Links

- Remote endpoint: https://mcp.singchat.org/
- Website: https://mcp.singchat.org/
- Changelog RSS feed: https://verifymcp.io/servers/org-singchat-singchat/mcp/changelog.xml
- Changelog JSON feed: https://verifymcp.io/servers/org-singchat-singchat/mcp/changelog.json
- HTML version of this page: https://verifymcp.io/servers/org-singchat-singchat/mcp