{"$schema":"https://verifymcp.io/schemas/trust-report.json","schemaVersion":1,"license":{"name":"CC BY-NC 4.0","url":"https://creativecommons.org/licenses/by-nc/4.0/"},"generatedAt":"2026-11-05T20:29:25.951Z","url":"https://verifymcp.io/servers/ivanbbaev-servicenow-mcp-ai/servicenow-mcp-ai-2","markdownUrl":"https://verifymcp.io/servers/ivanbbaev-servicenow-mcp-ai/servicenow-mcp-ai-2.md","server":{"slug":"ivanbbaev-servicenow-mcp-ai","name":"io.github.IvanBBaev/servicenow-mcp-ai","registryName":"io.github.IvanBBaev/servicenow-mcp-ai","description":"ServiceNow MCP server — 100 tools over the full REST surface, every auth method, flows, diagrams.","registryStatus":"active","deletedAt":null,"statusMessage":null,"liveness":"live","publisher":{"class":"unknown","claimed":false}},"component":{"slug":"servicenow-mcp-ai-2","type":"mcpb","identifier":"https://github.com/IvanBBaev/servicenow-mcp-ai/releases/download/v3.1.1/servicenow-mcp-ai-3.1.1.mcpb","withdrawn":false,"url":"https://verifymcp.io/servers/ivanbbaev-servicenow-mcp-ai/servicenow-mcp-ai-2","version":"3.1.1","transport":"stdio","scoredAt":"2026-11-05T09:40:16.422Z"},"score":{"total":51,"tier":"low","status":"scored","weekDelta":null,"history":[{"date":"2026-11-05","total":51},{"date":"2026-11-04","total":51},{"date":"2026-11-03","total":50},{"date":"2026-11-02","total":50},{"date":"2026-11-01","total":49},{"date":"2026-10-31","total":49},{"date":"2026-10-30","total":47}]},"categories":[{"name":"Supply Chain Security","score":25,"verdict":"partial","reasons":["No malware scan is available for this kind of package: the supply-chain vendors we use do not cover it. 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This is a permanent gap in our coverage, not a finding about the package."],"malware":[],"components":[{"slug":"https-servicenow-mcp-ai-host-mcp","type":"remote","identifier":"https://{servicenow_mcp_ai_host}/mcp","withdrawn":false,"score":0,"current":false,"url":"https://verifymcp.io/servers/ivanbbaev-servicenow-mcp-ai/https-servicenow-mcp-ai-host-mcp","markdownUrl":"https://verifymcp.io/servers/ivanbbaev-servicenow-mcp-ai/https-servicenow-mcp-ai-host-mcp.md"},{"slug":"servicenow-mcp-ai-2","type":"mcpb","identifier":"https://github.com/IvanBBaev/servicenow-mcp-ai/releases/download/v3.1.1/servicenow-mcp-ai-3.1.1.mcpb","withdrawn":false,"score":51,"current":true,"url":"https://verifymcp.io/servers/ivanbbaev-servicenow-mcp-ai/servicenow-mcp-ai-2","markdownUrl":"https://verifymcp.io/servers/ivanbbaev-servicenow-mcp-ai/servicenow-mcp-ai-2.md"},{"slug":"servicenow-mcp-ai","type":"npm","identifier":"servicenow-mcp-ai","withdrawn":false,"score":89,"current":false,"url":"https://verifymcp.io/servers/ivanbbaev-servicenow-mcp-ai/servicenow-mcp-ai","markdownUrl":"https://verifymcp.io/servers/ivanbbaev-servicenow-mcp-ai/servicenow-mcp-ai.md"}],"facts":[{"label":"Registry","value":"mcpb"},{"label":"Package","value":"https://github.com/IvanBBaev/servicenow-mcp-ai/releases/download/v3.1.1/servicenow-mcp-ai-3.1.1.mcpb"},{"label":"Version","value":"3.1.1"},{"label":"Transport","value":"stdio"},{"label":"SHA-256","value":"70898025449f56fbc8c51174ce3891490ec478d54afe77ce4018249911b2644e"}],"install":{"available":true,"bundleSha256":"70898025449f56fbc8c51174ce3891490ec478d54afe77ce4018249911b2644e"},"tools":[{"name":"servicenow_query_table","title":"Query ServiceNow table","description":"Read records from any table (Table API): encoded query, fields, paging, fetchAll. '^' cannot be escaped inside a value; very long queries can hit HTTP 414 — split them. See the servicenow://reference/encoded-query resource.","inputs":[{"name":"displayValue","type":"string","required":false,"description":"'true' display, 'false' raw (default), 'all' both, 'display' compact ([sys_id, name] refs)."},{"name":"domain","type":"string","required":false,"description":"Only this domain's rows (sys_id)."},{"name":"explain","type":"boolean","required":false,"description":"Read no records: which conditions can use an index, with cost notes (advice)."},{"name":"fetchAll","type":"boolean","required":false,"description":"All matches (≤ SN_MAX_RECORDS): sys_id cursor without an ORDERBY (stable), else offset."},{"name":"fields","type":null,"required":false,"description":"Columns (default all); 'summary': the list view's."},{"name":"fileFormat","type":"string","required":false,"description":"With format 'file': 'csv' (default; columns from 'fields' or page 1) or 'jsonl' (all keys)."},{"name":"format","type":"string","required":false,"description":"'json' (default), 'csv', 'table' (columns + rows) or 'file': the full (redacted) result to <profile>/exports/."},{"name":"instance","type":"string","required":false,"description":"Profile (default active)"},{"name":"limit","type":"integer","required":false,"description":"Max records (default 10)."},{"name":"noCount","type":"boolean","required":false,"description":"Skip the row count (sysparm_no_count): faster on huge tables; 'total' unknown."},{"name":"offset","type":"integer","required":false,"description":"Records to skip (paging)."},{"name":"omitEmpty","type":"boolean","required":false,"description":"Drop empty cells; columns are listed."},{"name":"query","type":"string","required":false,"description":"Encoded query (sysparm_query), e.g. 'active=true^ORDERBYDESCsys_created_on'."},{"name":"queryCategory","type":"string","required":false,"description":"sysparm_query_category, e.g. a read replica."},{"name":"queryNoDomain","type":"boolean","required":false,"description":"Query all accessible domains (sysparm_query_no_domain)."},{"name":"suppressPaginationHeader","type":"boolean","required":false,"description":"sysparm_suppress_pagination_header."},{"name":"table","type":"string","required":true,"description":"Table, e.g. 'incident'."},{"name":"view","type":"string","required":false,"description":"UI view's fields (sysparm_view); 'fields' wins."}],"outputs":[{"name":"count","type":"number","required":false,"description":null},{"name":"explain","type":null,"required":false,"description":null},{"name":"format","type":"string","required":false,"description":null},{"name":"note","type":"string","required":false,"description":null},{"name":"records","type":"array","required":false,"description":null},{"name":"rows","type":"number|array","required":false,"description":null},{"name":"total","type":"number","required":false,"description":null},{"name":"truncated","type":"boolean","required":false,"description":null}],"hasOutputSchema":true,"hasExamples":false,"tokenEstimate":455},{"name":"servicenow_get_record","title":"Get ServiceNow record","description":"Read a single record from a table by its sys_id.","inputs":[{"name":"displayValue","type":"string","required":false,"description":"As in query_table."},{"name":"fields","type":"array","required":false,"description":"Columns (default all)."},{"name":"instance","type":"string","required":false,"description":"Profile (default active)"},{"name":"sys_id","type":"string","required":true,"description":"Record sys_id."},{"name":"table","type":"string","required":true,"description":"Table, e.g. 'incident'."}],"outputs":[],"hasOutputSchema":true,"hasExamples":false,"tokenEstimate":82},{"name":"servicenow_create_record","title":"Create ServiceNow record","description":"Create a new record in a table with the given field values.","inputs":[{"name":"apply","type":"boolean","required":false,"description":"true executes; omitted: a non-mutating plan preview (SN_WRITE_MODE=apply executes by default)."},{"name":"inputDisplayValue","type":"boolean","required":false,"description":"Values are display values the instance resolves (sysparm_input_display_value); default false: raw."},{"name":"instance","type":"string","required":false,"description":"Profile (default active)"},{"name":"table","type":"string","required":true,"description":"Table, e.g. 'incident'."},{"name":"update_set","type":"string","required":false,"description":"In-progress update set (sys_id or exact name) to capture the write in, restored after. Default SN_UPDATE_SET; data rows are never captured."},{"name":"values","type":"object","required":true,"description":"Field name/value pairs, e.g. { \"short_description\": \"x\" }."}],"outputs":[],"hasOutputSchema":false,"hasExamples":false,"tokenEstimate":165},{"name":"servicenow_update_record","title":"Update ServiceNow record","description":"Update fields on an existing record identified by its sys_id.","inputs":[{"name":"apply","type":"boolean","required":false,"description":"true executes; omitted: a non-mutating plan preview (SN_WRITE_MODE=apply executes by default)."},{"name":"expected_mod_count","type":"integer","required":false,"description":"sys_mod_count from the plan's apply_with; with apply, a changed record is refused (STALE_RECORD)."},{"name":"inputDisplayValue","type":"boolean","required":false,"description":"Values are display values the instance resolves (sysparm_input_display_value); default false: raw."},{"name":"instance","type":"string","required":false,"description":"Profile (default active)"},{"name":"sys_id","type":"string","required":true,"description":"Record sys_id."},{"name":"table","type":"string","required":true,"description":"Table, e.g. 'incident'."},{"name":"update_set","type":"string","required":false,"description":"In-progress update set (sys_id or exact name) to capture the write in, restored after. Default SN_UPDATE_SET; data rows are never captured."},{"name":"values","type":"object","required":true,"description":"Field name/value pairs to change."}],"outputs":[],"hasOutputSchema":false,"hasExamples":false,"tokenEstimate":195},{"name":"servicenow_upsert_record","title":"Upsert ServiceNow record","description":"Create or update one record matched by an exact key of field/value pairs: no match creates, one updates, several are refused (AMBIGUOUS_KEY). Pass the plan's expected_action / expected_sys_id with apply:true; a changed decision gives STALE_RECORD.","inputs":[{"name":"apply","type":"boolean","required":false,"description":"true executes; omitted: a non-mutating plan preview (SN_WRITE_MODE=apply executes by default)."},{"name":"expected_action","type":"string","required":false,"description":"The plan's action; with apply, refused (STALE_RECORD) if the key now resolves differently."},{"name":"expected_sys_id","type":"string","required":false,"description":"The plan's sys_id; with apply, refused (STALE_RECORD) if the key now matches another record or none."},{"name":"inputDisplayValue","type":"boolean","required":false,"description":"Values are display values the instance resolves (sysparm_input_display_value); default false: raw."},{"name":"instance","type":"string","required":false,"description":"Profile (default active)"},{"name":"key","type":"object","required":true,"description":"Field/value pairs identifying the record, matched on raw values ('' matches an empty field); no '^' in values."},{"name":"table","type":"string","required":true,"description":"Table name, e.g. 'cmdb_ci_server'."},{"name":"update_set","type":"string","required":false,"description":"In-progress update set (sys_id or exact name) to capture the write in, restored after. Default SN_UPDATE_SET; data rows are never captured."},{"name":"values","type":"object","required":true,"description":"Fields to write (plus the key fields on create)."}],"outputs":[],"hasOutputSchema":false,"hasExamples":false,"tokenEstimate":295},{"name":"servicenow_delete_record","title":"Delete ServiceNow record","description":"Delete a record from a table by its sys_id.","inputs":[{"name":"apply","type":"boolean","required":false,"description":"true executes; omitted: a non-mutating plan preview (SN_WRITE_MODE=apply executes by default)."},{"name":"expected_mod_count","type":"integer","required":false,"description":"sys_mod_count from the plan's apply_with; with apply, a changed record is refused (STALE_RECORD)."},{"name":"instance","type":"string","required":false,"description":"Profile (default active)"},{"name":"plan_token","type":"string","required":false,"description":"Plan preview token (apply:true)"},{"name":"sys_id","type":"string","required":true,"description":"Record sys_id."},{"name":"table","type":"string","required":true,"description":"Table, e.g. 'incident'."},{"name":"update_set","type":"string","required":false,"description":"In-progress update set (sys_id or exact name) to capture the write in, restored after. Default SN_UPDATE_SET; data rows are never captured."}],"outputs":[],"hasOutputSchema":false,"hasExamples":false,"tokenEstimate":168},{"name":"servicenow_list_tables","title":"List ServiceNow tables","description":"List tables from sys_db_object, optionally filtered by a name or label fragment.","inputs":[{"name":"filter","type":"string","required":false,"description":"Case-insensitive name or label fragment."},{"name":"instance","type":"string","required":false,"description":"Profile (default active)"}],"outputs":[{"name":"count","type":"number","required":true,"description":null},{"name":"tables","type":"array","required":true,"description":null}],"hasOutputSchema":true,"hasExamples":false,"tokenEstimate":52},{"name":"servicenow_describe_table","title":"Describe ServiceNow table","description":"List a table's columns from sys_dictionary (name, label, type, mandatory, reference, default, flags). details:true adds choice lists and dictionary overrides.","inputs":[{"name":"details","type":"boolean","required":false,"description":"Add choice lists and dictionary overrides (two extra reads)."},{"name":"instance","type":"string","required":false,"description":"Profile (default active)"},{"name":"table","type":"string","required":true,"description":"Table, e.g. 'incident'."}],"outputs":[{"name":"columns","type":"array","required":true,"description":null},{"name":"count","type":"number","required":true,"description":null},{"name":"table","type":"string","required":true,"description":null},{"name":"warnings","type":"array","required":false,"description":null}],"hasOutputSchema":true,"hasExamples":false,"tokenEstimate":86},{"name":"servicenow_aggregate","title":"Aggregate ServiceNow records","description":"Server-side aggregates (count, avg, min, max, sum) over a table via the Stats API, optionally grouped.","inputs":[{"name":"avg_fields","type":"array","required":false,"description":"Numeric fields to average."},{"name":"count","type":"boolean","required":false,"description":"Include a count (sysparm_count)."},{"name":"displayValue","type":"boolean","required":false,"description":"Add display values (sysparm_display_value=all)."},{"name":"group_by","type":"array","required":false,"description":"Fields to group by."},{"name":"having","type":"string","required":false,"description":"HAVING clause (sysparm_having)."},{"name":"instance","type":"string","required":false,"description":"Profile (default active)"},{"name":"max_fields","type":"array","required":false,"description":"Fields to take the max of."},{"name":"min_fields","type":"array","required":false,"description":"Fields to take the min of."},{"name":"query","type":"string","required":false,"description":"Encoded query filtering the rows."},{"name":"sum_fields","type":"array","required":false,"description":"Numeric fields to sum."},{"name":"table","type":"string","required":true,"description":"Table, e.g. 'incident'."}],"outputs":[{"name":"result","type":null,"required":false,"description":null}],"hasOutputSchema":true,"hasExamples":false,"tokenEstimate":185},{"name":"servicenow_set_credentials","title":"Set ServiceNow credentials","description":"Save connection credentials to the env file for later requests (any subset; auth / oauth_client_id / oauth_grant pick the method). Secrets are never arguments: list them in request_secrets for elicitation. See 'instance' for host changes.","inputs":[{"name":"auth","type":"string","required":false,"description":"Stored as SN_AUTH (default: inferred)."},{"name":"instance","type":"string","required":false,"description":"Instance host, e.g. 'dev12345'. A change needs the new host's auth in the same call (Basic: user + password, else CREDENTIALS_INCOMPLETE) and elicitation confirmation unless SN_ALLOW_UNCONFIRMED_CRED…"},{"name":"oauth_client_id","type":"string","required":false,"description":"OAuth client id (not a secret)."},{"name":"oauth_grant","type":"string","required":false,"description":"Stored as SN_OAUTH_GRANT."},{"name":"password","type":"string","required":false,"description":"ServiceNow password."},{"name":"profile","type":"string","required":false,"description":"Profile (default active); a new name creates one."},{"name":"request_secrets","type":"array","required":false,"description":"Secrets to enter through elicitation (never as arguments)."},{"name":"user","type":"string","required":false,"description":"ServiceNow username."}],"outputs":[],"hasOutputSchema":false,"hasExamples":false,"tokenEstimate":225},{"name":"servicenow_list_instances","title":"List connection profiles","description":"List the connection profiles: name, host, user, auth method (and OAuth grant), refresh-token state, read-only flag, write mode, credentials complete. Secrets are never included.","inputs":[{"name":"instance","type":"string","required":false,"description":"Profile (default active)"}],"outputs":[{"name":"count","type":"number","required":true,"description":null},{"name":"profiles","type":"array","required":true,"description":null}],"hasOutputSchema":true,"hasExamples":false,"tokenEstimate":59},{"name":"servicenow_use_instance","title":"Switch connection profile","description":"Switch the connection profile (over HTTP: this session only unless persist).","inputs":[{"name":"instance","type":"string","required":false,"description":"Profile (default active)"},{"name":"name","type":"string","required":true,"description":"Profile to activate, e.g. 'dev'."},{"name":"persist","type":"boolean","required":false,"description":"Write the env file (journaled; default false)."}],"outputs":[],"hasOutputSchema":false,"hasExamples":false,"tokenEstimate":69},{"name":"servicenow_explain_policy","title":"Explain ServiceNow access policy","description":"Say whether a table may be read or written under the active policy and which rule decides, or, without a table, return the effective policy. Local; no instance call.","inputs":[{"name":"action","type":"string","required":false,"description":"Default read."},{"name":"instance","type":"string","required":false,"description":"Profile (default active)"},{"name":"table","type":"string","required":false,"description":"Table to check."}],"outputs":[],"hasOutputSchema":false,"hasExamples":false,"tokenEstimate":77},{"name":"servicenow_get_status","title":"Get ServiceNow connection status","description":"Show instance, auth, missing credentials, per-profile write mode, policy, limits, TLS, queue, write counters, version, uptime. Secrets are never shown.","inputs":[{"name":"instance","type":"string","required":false,"description":"Profile (default active)"}],"outputs":[{"name":"activeProfile","type":"string","required":true,"description":null},{"name":"allowedTables","type":"array","required":true,"description":null},{"name":"authMode","type":"string","required":true,"description":null},{"name":"authWarnings","type":"array","required":true,"description":null},{"name":"configured","type":"boolean","required":true,"description":null},{"name":"deniedPackages","type":"array","required":true,"description":null},{"name":"deniedTables","type":"array","required":true,"description":null},{"name":"enabledPackages","type":"array","required":true,"description":null},{"name":"http","type":"object","required":true,"description":null},{"name":"instance","type":"string","required":true,"description":null},{"name":"passwordSet","type":"boolean","required":true,"description":null},{"name":"pluginApis","type":"object","required":true,"description":null},{"name":"policy","type":"object","required":true,"description":null},{"name":"profileDetails","type":"array","required":true,"description":null},{"name":"profiles","type":"array","required":true,"description":null},{"name":"readOnly","type":"boolean","required":true,"description":null},{"name":"readOnlyPackages","type":"array","required":true,"description":null},{"name":"sdkManaged","type":"object","required":true,"description":null},{"name":"server","type":"object","required":true,"description":null},{"name":"telemetry","type":"object","required":true,"description":null},{"name":"user","type":"string","required":true,"description":null},{"name":"writes","type":"object","required":true,"description":null}],"hasOutputSchema":true,"hasExamples":false,"tokenEstimate":55},{"name":"servicenow_test_connection","title":"Test ServiceNow connection","description":"Verify the credentials work: reads one sys_user record, reports ok/status/latency. Auth and connectivity problems come back as ok:false, not errors.","inputs":[{"name":"instance","type":"string","required":false,"description":"Profile (default active)"}],"outputs":[{"name":"latencyMs","type":"number","required":true,"description":null},{"name":"message","type":"string","required":false,"description":null},{"name":"ok","type":"boolean","required":true,"description":null},{"name":"status","type":"number|null","required":true,"description":null},{"name":"user","type":"string","required":false,"description":null}],"hasOutputSchema":true,"hasExamples":false,"tokenEstimate":53},{"name":"servicenow_check_capabilities","title":"Check achievable capabilities","description":"Preflight which sys_* tables are readable and which capabilities work — run it before scripts/flows/codecheck on a governed instance. 'groups' picks matrix probes; results are cached (refresh:true).","inputs":[{"name":"groups","type":"array","required":false,"description":"Groups to probe (default all), one read-only probe each; update_sets adds canRead / canSet (inferred). The sys_* preflight always runs."},{"name":"instance","type":"string","required":false,"description":"Profile (default active)"},{"name":"refresh","type":"boolean","required":false,"description":"Discard the cache and probe again."}],"outputs":[{"name":"capabilities","type":null,"required":false,"description":null},{"name":"degraded","type":"boolean","required":true,"description":null},{"name":"matrix","type":null,"required":false,"description":null},{"name":"summary","type":"string","required":true,"description":null}],"hasOutputSchema":true,"hasExamples":false,"tokenEstimate":116},{"name":"servicenow_list_packages","title":"List tool packages","description":"List tool packages with their session state: enabled, configured, denied, read-only, tool count. Toggle one with servicenow_enable_package / servicenow_disable_package.","inputs":[{"name":"instance","type":"string","required":false,"description":"Profile (default active)"}],"outputs":[{"name":"enabled","type":"array","required":true,"description":null},{"name":"packages","type":"array","required":true,"description":null}],"hasOutputSchema":true,"hasExamples":false,"tokenEstimate":57},{"name":"servicenow_enable_package","title":"Enable a tool package","description":"Enable a tool package for this session (list_changed is sent). Denied packages are refused; a read-only package brings only its read tools. Ends with the session.","inputs":[{"name":"instance","type":"string","required":false,"description":"Profile (default active)"},{"name":"name","type":"string","required":true,"description":"Package name, e.g. 'codecheck'."}],"outputs":[{"name":"changed","type":"boolean","required":true,"description":null},{"name":"enabled","type":"boolean","required":true,"description":null},{"name":"package","type":"string","required":true,"description":null},{"name":"prompts","type":"array","required":true,"description":null},{"name":"readOnly","type":"boolean","required":true,"description":null},{"name":"tools","type":"array","required":true,"description":null}],"hasOutputSchema":true,"hasExamples":false,"tokenEstimate":72},{"name":"servicenow_disable_package","title":"Disable a tool package","description":"Disable a tool package for this session: its tools, resources and prompts are withdrawn (list_changed is sent). 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