# io.usefulapi/olark (remote · olark.usefulapi.io)

Manage Olark live-chat operators and groups (teams): list, create, update, and assign to teams.

- Trust score: 18/100 (low)
- Change this week: −51
- Registry status: active
- Liveness: live
- Owner verified: no
- Last scored: 2026-08-03

## Components

- remote · `olark.usefulapi.io`: 18/100 (this document), [markdown](https://verifymcp.io/servers/io-usefulapi-olark/olark.md), [page](https://verifymcp.io/servers/io-usefulapi-olark/olark)

## Channel facts

- Endpoint: `https://olark.usefulapi.io/mcp`
- Transports: `streamable-http`
- Auth: `none`
- Version: `1.0.0`

## Trust breakdown

How this component scores in each security and reliability category. Every signal is checked automatically against the live server, and we only credit what we can confirm. Scores are 0–100 per category. Scoring method: https://verifymcp.io/docs/scoring (what has changed: https://verifymcp.io/docs/scoring/changelog)

Scored 2026-08-03.

- **Endpoint Security**: 46/100
  - The endpoint's TLS certificate is valid, in date, and uses a strong key.
  - Authorisation not fully verified: no authorisation is required to connect, but we couldn't read the tool list to see what that exposes.
  - HTTPS not yet verified: we couldn't determine whether a plaintext access path exists.
  - HSTS check failed: the Strict-Transport-Security header is absent.
  - DNSSEC check failed: this domain isn't protected by DNSSEC.
- **Transport & Reachability**: 0/100
  - Transport check failed: declared streamable-http, but the endpoint returned HTTP 429.
- **Schema Quality & AI Usability**: 0/100
  - Schema not yet verified: we couldn't read the endpoint's schema.
- **Stability & Change Management**: 0/100
  - Stability not yet verified: not enough scan history yet (needs a 30-day window).
- **Tool Coverage**: 0/100
  - Tool coverage not yet verified: we couldn't read the endpoint's tools.
- **Capabilities**: 0/100
  - Capabilities not yet verified: we couldn't read the endpoint's capabilities.

**Unverified: 4 categories.** Categories scored 0 because we could not verify them: authentication we do not have, an unreachable endpoint, or not enough scan history. We only credit what we can confirm.

## Install

### Claude

```bash
claude mcp add --transport http io-usefulapi-olark https://olark.usefulapi.io/mcp
```

### Codex

```toml
[mcp_servers.io-usefulapi-olark]
url = "https://olark.usefulapi.io/mcp"
```

### opencode

```json
{
  "$schema": "https://opencode.ai/config.json",
  "mcp": {
    "io-usefulapi-olark": {
      "type": "remote",
      "url": "https://olark.usefulapi.io/mcp",
      "enabled": true
    }
  }
}
```

### OpenClaw

```bash
openclaw mcp add io-usefulapi-olark --url https://olark.usefulapi.io/mcp --transport streamable-http
```

### Hermes

```yaml
mcp_servers:
  io-usefulapi-olark:
    url: "https://olark.usefulapi.io/mcp"
```

### Other

```json
{
  "mcpServers": {
    "io-usefulapi-olark": {
      "type": "http",
      "url": "https://olark.usefulapi.io/mcp"
    }
  }
}
```

The mcpServers block is a cross-client convention. Remote transports vary, so check your client's docs.

## Changelog

Every change recorded for this component, newest first. Days that predate change tracking, or that we cannot explain, say so: "we were watching and nothing happened" and "we were not watching" are different claims.

### 2026-08-03 (score 18, −55)

- [security regression] Endpoint reachability: reachable → not serving MCP
- [security regression] Authorization: pass → unverified
- [security regression] Stability: 0.20 → unverified
- [security regression] Transport: pass → fail
- [functional regression] Tool coverage: 100 → unverified
- [functional regression] Capabilities: fail → unverified

### 2026-08-02 (score 73, +55)

- [security improvement] Authorization: unverified → pass
- [security improvement] Transport: fail → pass
- [functional regression] MCP protocol: unverified → fail
- [functional improvement] Endpoint reachability: not serving MCP → reachable
- [functional improvement] Tool coverage: unverified → 100
- [functional improvement] Stability: unverified → 0.20

### 2026-08-01 (score 18, −54)

- [security regression] Endpoint reachability: reachable → not serving MCP
- [security regression] Stability: 0.13 → unverified
- [security regression] Authorization: pass → unverified
- [security regression] Transport: pass → fail
- [functional regression] Capabilities: fail → unverified
- [functional regression] Tool coverage: 100 → unverified

### 2026-07-31 (score 72, +3)

- [functional] We updated how we score, so this day's move reflects our rubric, not a change to the server

### 2026-07-30 (score 69, −2)

- [functional] We updated how we score, so this day's move reflects our rubric, not a change to the server

### 2026-07-29 (score 71, +1)

No change was recorded against any check on this day. Stability & Change Management went from 3 to 7. That category is still filling its 30-day observation window: 1 days of observed history at the previous scan, 2 at this one. The score rises as the window fills, whether or not the server changes.

### 2026-07-28 (score 70, +1)

- [functional improvement] Stability: unverified → 0.03

### 2026-07-27 (score 69, +57)

- [functional] We updated how we score, so this day's move reflects our rubric, not a change to the server

## MCP tools (8)

### `list_operators` (~106 tokens)

List operators

List all operators (chat agents) on the Olark account. Olark API: GET /operators. Returns operators (each with id, email, nickname, available). Only operators under the authenticated account are returned (sub-accounts are not).

Input parameters:

- `page` (integer): Olark pagination page number, 1-based (offset-based paging; ~100 records/page).
- `params` (object): Additional documented query-string filters to send verbatim (merged with the typed params above).

### `get_operator` (~48 tokens)

Get an operator

Fetch a single operator (chat agent) by id. Olark API: GET /operators/{id}. Returns id, email, nickname, available.

Input parameters:

- `id` (string, required): The operator id.

### `list_groups` (~92 tokens)

List groups

List all groups (teams) on the Olark account. Olark API: GET /groups. Returns groups (each with id, name, and operator_ids — the members).

Input parameters:

- `page` (integer): Olark pagination page number, 1-based (offset-based paging; ~100 records/page).
- `params` (object): Additional documented query-string filters to send verbatim (merged with the typed params above).

### `olark_request` (~98 tokens)

Raw read request

Power-user escape hatch: GET any Olark API path not wrapped by a dedicated tool. READ-ONLY — only GET is allowed. Pass the FULL API path after the base, starting with a slash, INCLUDING any query string, e.g. "/operators?page=2" or "/groups". Returns the parsed JSON.

Input parameters:

- `path` (string, required): Full API path after the base, starting with "/", e.g. "/operators?page=2".

### `create_operator` (~137 tokens)

Create an operator

MUTATES Olark data: creates a new operator (chat agent). Olark API: POST /operators (JSON). Required: email and password; nickname (display name) optional. NOTE: creating an operator CONSUMES A PAID SEAT (billing side effect). Returns the created operator.

Input parameters:

- `email` (string, required): The operator's login email (required).
- `fields` (object): Additional documented Olark fields to send in the JSON write body — merged OVER the typed fields above.
- `nickname` (string): The operator's display name shown in chat.
- `password` (string, required): The operator's initial password (required).

### `update_operator` (~159 tokens)

Update an operator

MUTATES Olark data: updates an existing operator. Olark API: PUT /operators/{id} (JSON). Set nickname (display name) and/or available (online/offline status); use the `fields` passthrough for any other documented field. NOTE: Olark uses full PUT semantics — omitting a field may reset it to its default. The path id is never sent in the body.

Input parameters:

- `available` (boolean): New online/offline (availability) status.
- `fields` (object): Additional documented Olark fields to send in the JSON write body — merged OVER the typed fields above.
- `id` (string, required): The operator id to update (path only; required).
- `nickname` (string): New display name.

### `add_operator_to_group` (~106 tokens)

Add operator to group

MUTATES Olark data: adds an operator to a group (team). Olark API: POST /groups/{group_id}/operators (JSON body { operator_id }). Reversible via remove_operator_from_group. Adding to a nonexistent group returns 404.

Input parameters:

- `group_id` (string, required): The group (team) id to add the operator to (path only; required).
- `operator_id` (string, required): The operator id to add (sent in the JSON body; required).

### `remove_operator_from_group` (~98 tokens)

Remove operator from group

MUTATES Olark data: removes an operator from a group (team). Olark API: DELETE /groups/{group_id}/operators/{operator_id}. Reversible via add_operator_to_group. Does NOT delete the operator, only their group membership.

Input parameters:

- `group_id` (string, required): The group (team) id (path; required).
- `operator_id` (string, required): The operator id to remove from the group (path; required).

## Diagnostics

Captured diagnostic sections: TLS, DNSSEC, Authorisation, Transports. The full working is on the page: https://verifymcp.io/servers/io-usefulapi-olark/olark#diagnostics

## Score history

- 2026-08-03: 18
- 2026-08-02: 73
- 2026-08-01: 18
- 2026-07-31: 72
- 2026-07-30: 69
- 2026-07-29: 71
- 2026-07-28: 70
- 2026-07-27: 69
- 2026-07-26: 12

## Links

- Remote endpoint: https://olark.usefulapi.io/mcp
- Repository: https://github.com/m190/usefulapi-mcp
- Changelog RSS feed: https://verifymcp.io/servers/io-usefulapi-olark/olark/changelog.xml
- Changelog JSON feed: https://verifymcp.io/servers/io-usefulapi-olark/olark/changelog.json
- HTML version of this page: https://verifymcp.io/servers/io-usefulapi-olark/olark