# Feefo MCP by usefulapi (remote · feefo.usefulapi.io)

Read Feefo service, product and NPS reviews and ratings; reply to reviews.

- Trust score: 18/100 (low)
- Change this week: −45
- Registry status: active
- Liveness: live
- Owner verified: no
- Last scored: 2026-11-06

## Components

- remote · `feefo.usefulapi.io`: 18/100 (this document), [markdown](https://verifymcp.io/servers/io-usefulapi-feefo/feefo.md), [page](https://verifymcp.io/servers/io-usefulapi-feefo/feefo)

## Channel facts

- Endpoint: `https://feefo.usefulapi.io/mcp`
- Transports: `streamable-http`
- Auth: `none`
- Version: `1.14.4`

## Trust breakdown

How this component scores in each security and reliability category. Every signal is checked automatically against the live server, and we only credit what we can confirm. Scores are 0–100 per category. Scoring method: https://verifymcp.io/docs/scoring (what has changed: https://verifymcp.io/docs/scoring/changelog)

Scored 2026-11-06.

- **Endpoint Security**: 46/100
  - The endpoint's TLS certificate is valid, in date, and uses a strong key.
  - Authorisation not yet verified: we couldn't confirm whether this endpoint requires it.
  - HTTPS enforcement could not be verified: the plaintext port redirected somewhere other than https, so enforcement is unproven.
  - HSTS check failed: the Strict-Transport-Security header is absent.
  - DNSSEC check failed: this domain isn't protected by DNSSEC.
- **Transport & Reachability**: 0/100
  - Transport check failed: declared streamable-http, but the endpoint redirected instead of responding directly.
- **Schema Quality & AI Usability**: 0/100
  - Schema not yet verified: we couldn't read the endpoint's schema, or could read only part of its tool list.
- **Stability & Change Management**: 0/100
  - Stability not yet verified: not enough scan history yet (needs a 30-day window).
- **Tool Coverage**: 0/100
  - Tool coverage not yet verified: we couldn't read the endpoint's tools, or could read only part of the list.
- **Tool Safety**: 0/100
  - Tool safety not yet verified: we couldn't read the endpoint's tools, or could read only part of the list.
- **Capabilities**: 0/100
  - Capabilities not yet verified: we couldn't read the endpoint's capabilities.

**Unverified: 5 categories.** Categories scored 0 because we could not verify them: authentication we do not have, an unreachable endpoint, or not enough scan history. We only credit what we can confirm.

## Install

### How do I install the Feefo MCP by usefulapi server?

Feefo MCP by usefulapi is a hosted endpoint at https://feefo.usefulapi.io/mcp, so there is nothing to install locally. Ready-made configuration for Claude, Cursor, VS Code, Codex and 5 more is on this page, copied from each client's own documentation.

### Claude

```bash
claude mcp add --transport http io-usefulapi-feefo 'https://feefo.usefulapi.io/mcp'
```

### Cursor

```json
{
  "mcpServers": {
    "io-usefulapi-feefo": {
      "url": "https://feefo.usefulapi.io/mcp"
    }
  }
}
```

### VS Code

```json
{
  "servers": {
    "io-usefulapi-feefo": {
      "type": "http",
      "url": "https://feefo.usefulapi.io/mcp"
    }
  }
}
```

### Codex

```toml
[mcp_servers.io-usefulapi-feefo]
url = "https://feefo.usefulapi.io/mcp"
```

### opencode

```json
{
  "$schema": "https://opencode.ai/config.json",
  "mcp": {
    "io-usefulapi-feefo": {
      "type": "remote",
      "url": "https://feefo.usefulapi.io/mcp",
      "enabled": true
    }
  }
}
```

### OpenClaw

```bash
openclaw mcp add io-usefulapi-feefo --url 'https://feefo.usefulapi.io/mcp' --transport streamable-http
```

### Hermes

```yaml
mcp_servers:
  io-usefulapi-feefo:
    url: "https://feefo.usefulapi.io/mcp"
```

### Netclaw

```json
{
  "McpServers": {
    "io-usefulapi-feefo": {
      "Transport": "http",
      "Url": "https://feefo.usefulapi.io/mcp"
    }
  }
}
```

### Vellum

```bash
assistant mcp add io-usefulapi-feefo -t streamable-http -u 'https://feefo.usefulapi.io/mcp'
```

### Other

```json
{
  "mcpServers": {
    "io-usefulapi-feefo": {
      "type": "http",
      "url": "https://feefo.usefulapi.io/mcp"
    }
  }
}
```

The mcpServers block is a cross-client convention. Remote transports vary, so check your client's docs.

## Changelog

Every change recorded for this component, newest first. Days that predate change tracking, or that we cannot explain, say so: "we were watching and nothing happened" and "we were not watching" are different claims.

### 2026-11-06 (score 18, 0)

- [functional] We updated how we score, so this day's move reflects our rubric, not a change to the server

### 2026-11-02 (score 18, −48)

- [security regression] Endpoint reachability: reachable → not serving MCP
- [security regression] Stability: 0.23 → unverified
- [security regression] Tool safety: pass → unverified
- [security regression] Authorization: pass → unverified
- [functional regression] Schema quality: 100 → unverified
- [functional regression] Capabilities: pass → unverified
- [functional regression] Tool coverage: 100 → unverified

### 2026-10-31 (score 66, +3)

- [security improvement] Authorization: partial → pass
- [functional improvement] MCP protocol: fail → pass
- [functional] New prompt “check_your_net_promoter_score_responses”
- [functional] New prompt “find_recent_low_star_reviews”
- [functional] New prompt “rank_products_by_average_rating”
- [functional] New prompt “read_a_review_thread_and_reply_to_it”
- [functional] New prompt “summarize_your_average_rating_and_star_breakdown”
- [functional] MCP protocol version: 2025-06-18 → 2025-11-25
- [functional] Server version: 1.10.0 → 1.12.0
- [functional] Server version: 1.9.0 → 1.10.0
- [functional] Server version: 1.8.2 → 1.9.0

### 2026-10-30 (score 63, +1)

- [functional] Server version: 1.8.1 → 1.8.2
- [functional] Server version: 1.8.0 → 1.8.1

### 2026-10-29 (score 62, 0)

- [functional] Server version: 1.7.0 → 1.8.0
- [functional] Server version: 1.6.0 → 1.7.0

### 2026-10-28 (score 62, +1)

- [functional] Server version: 1.4.0 → 1.6.0

### 2026-10-27 (score 61, 0)

- [functional] Server version: 1.3.0 → 1.4.0

### 2026-10-26 (score 61, +1)

- [functional improvement] Stability: unverified → 0.03

## MCP tools (5)

### `feefo_list_reviews` (~417 tokens)

List reviews of your Feefo account, newest updates first. mode: all (service + product, default), service (seller/service reviews), product (product reviews; give product_sku or parent_product_sku) or nps (Net Promoter Score responses). Returns summary.meta (count, pages) and reviews[] with ratings, comment text, customer display name and review threads. Page with page/page_size.

Input parameters:

- `customer_reference` (string): Only reviews for this customer reference (needs the App Key)
- `empty_product_comments` (string): Whether product reviews with no text comment are included
- `enhanced_insight` (boolean): Include sentiment features/snippets (needs Smart Themes)
- `full_thread` (boolean): Include the full exchange (replies, rating changes) on each review
- `media` (string): Photo/video reviews filter
- `mode` (string)
- `order_reference` (string): Only the review(s) for this order reference (needs the App Key)
- `origin` (string): Origin/domain (needed when several domains share the feed)
- `page` (integer): Page number (default 1)
- `page_size` (integer): Reviews per page (default 20, max 100)
- `parent_product_sku` (string): Parent product SKU (all its variants)
- `product_sku` (string): Product SKU (required for mode=product unless parent_product_sku is set). Comma-separated list allowed.
- `rating` (integer): Only reviews with this rating: 1-5 stars; for mode=nps the 0-10 score
- `since_period` (string): Reviews created within this period (Feefo default: year). Use 'all' for the whole history.
- `since_updated_period` (string): Reviews updated within this period
- `tags` (string): Sales tag filter (comma-separated)
- `unanswered_feedback` (string): Whether unanswered low-rated feedback from the last 48 hours is included (Feefo default: include)

### `feefo_get_review` (~85 tokens)

Get one review by its id (the `id` of a service or product element from feefo_list_reviews), optionally with its full thread of replies.

Input parameters:

- `full_thread` (boolean): Include replies and rating changes
- `review_id` (string, required): Review id, for example 6a3bbf38e4b0d81661f292b1

### `feefo_get_review_summary` (~362 tokens)

Aggregate ratings for your Feefo account: average rating and star distribution (1 to 5 stars) for service and product reviews, merchant details, review counts. mode: all (default), service, product (needs product_sku or parent_product_sku) or nps (promoters/passives/detractors). Use since_period=all for lifetime figures (Feefo default: the last year).

Input parameters:

- `customer_reference` (string): Only reviews for this customer reference (needs the App Key)
- `empty_product_comments` (string): Whether product reviews with no text comment are included
- `enhanced_insight` (boolean): Include sentiment features/snippets (needs Smart Themes)
- `media` (string): Photo/video reviews filter
- `mode` (string)
- `order_reference` (string): Only the review(s) for this order reference (needs the App Key)
- `origin` (string): Origin/domain (needed when several domains share the feed)
- `parent_product_sku` (string): Parent product SKU (all its variants)
- `product_sku` (string): Product SKU (required for mode=product unless parent_product_sku is set). Comma-separated list allowed.
- `rating` (integer): Only reviews with this rating: 1-5 stars; for mode=nps the 0-10 score
- `since_period` (string): Reviews created within this period (Feefo default: year). Use 'all' for the whole history.
- `since_updated_period` (string): Reviews updated within this period
- `tags` (string): Sales tag filter (comma-separated)
- `unanswered_feedback` (string): Whether unanswered low-rated feedback from the last 48 hours is included (Feefo default: include)

### `feefo_get_product_ratings` (~139 tokens)

Average star rating per product SKU (products[] with rating, sku and optionally review_count). Filter by product_sku (comma-separated, leading/trailing * wildcards allowed) or parent_product_sku.

Input parameters:

- `page` (integer)
- `page_size` (integer): Default 20, max 100
- `parent_product_sku` (string)
- `product_sku` (string)
- `review_count` (boolean): Also return how many reviews back each rating
- `since_period` (string): Reviews counted from this period (default year)
- `summary` (boolean): Also return merchant and pagination information

### `feefo_reply_to_review` (~155 tokens)

WRITE: publish a public reply to a review on your Feefo account, optionally emailing the customer (notify_customer). Visible to the public on your Feefo page and not undoable through this server. `review_id` is the `id` of the service or product element returned by feefo_list_reviews (not the outer review url id). Confirm the wording with the user first.

Input parameters:

- `author` (string, required): Name shown as the author of the reply, for example 'Customer Care Team'
- `notify_customer` (boolean): Email the customer that you replied (default false)
- `response_text` (string, required): The public reply
- `review_id` (string, required): Id of the individual service or product review element

## Diagnostics

Captured diagnostic sections: TLS, DNSSEC, Authorisation, Transports. The full working is on the page: https://verifymcp.io/servers/io-usefulapi-feefo/feefo#diagnostics

## Score history

- 2026-11-06: 18
- 2026-11-05: 18
- 2026-11-04: 18
- 2026-11-03: 18
- 2026-11-02: 18
- 2026-11-01: 66
- 2026-10-31: 66
- 2026-10-30: 63
- 2026-10-29: 62
- 2026-10-28: 62
- 2026-10-27: 61
- 2026-10-26: 61
- 2026-10-25: 60

## Common questions

### What is the Feefo MCP by usefulapi server?

Feefo MCP by usefulapi is listed in the public MCP registry as io.usefulapi/feefo. Read Feefo service, product and NPS reviews and ratings; reply to reviews. This page covers its hosted endpoint (https://feefo.usefulapi.io/mcp).

### Is the Feefo MCP by usefulapi server safe to use?

Feefo MCP by usefulapi scores 18 out of 100 on VerifyMCP. That is a record of what we were able to check automatically, not an endorsement. The category breakdown on this page shows every signal behind the number, including the ones we could not confirm.

### What tools does the Feefo MCP by usefulapi server expose?

Feefo MCP by usefulapi exposes 5 tools: feefo_list_reviews, feefo_get_review, feefo_get_review_summary, feefo_get_product_ratings, feefo_reply_to_review. Their descriptions and schemas cost roughly 1,158 tokens of context every time the server is loaded.

### Does the Feefo MCP by usefulapi server require authentication?

Its publisher declares no required credentials for Feefo MCP by usefulapi. We have not been able to confirm that against the live endpoint, and a server can require authorisation without declaring it here.

### Is the Feefo MCP by usefulapi server still maintained?

Feefo MCP by usefulapi is still listed as active in the MCP registry. We last reached this channel on 6 November 2026. Those dates come from our own scans of the registry and the channel itself, not from anything the publisher announced.

### What did VerifyMCP test on the Feefo MCP by usefulapi server?

VerifyMCP ran 4 checks on Feefo MCP by usefulapi, covering TLS certificate, HSTS header, DNSSEC and Transport. 7 items could not be completed, a gap on our side rather than a finding about Feefo MCP by usefulapi: Authorization, HTTPS, Schema quality, Stability and 3 more. 5 categories score 0 for that reason, because we only credit what we can confirm. Supply Chain Security and Provenance & Transparency do not apply to a hosted endpoint, so they were not tested. The score does not measure everything, and the scoring documentation lists what it leaves out.

## Links

- Remote endpoint: https://feefo.usefulapi.io/mcp
- Repository: https://github.com/m190/usefulapi-mcp
- Website: https://usefulapi.io/feefo/
- Changelog RSS feed: https://verifymcp.io/servers/io-usefulapi-feefo/feefo.xml
- Changelog JSON feed: https://verifymcp.io/servers/io-usefulapi-feefo/feefo/changelog.json
- Trust report (JSON): https://verifymcp.io/servers/io-usefulapi-feefo/feefo.json
- HTML version of this page: https://verifymcp.io/servers/io-usefulapi-feefo/feefo