{"$schema":"https://verifymcp.io/schemas/trust-report.json","schemaVersion":1,"license":{"name":"CC BY-NC 4.0","url":"https://creativecommons.org/licenses/by-nc/4.0/"},"generatedAt":"2026-11-06T19:35:55.865Z","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo","markdownUrl":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo.md","server":{"slug":"io-usefulapi-feefo","name":"Feefo MCP by usefulapi","registryName":"io.usefulapi/feefo","description":"Read Feefo service, product and NPS reviews and ratings; reply to reviews.","registryStatus":"active","deletedAt":null,"statusMessage":null,"liveness":"live","publisher":{"class":"unknown","claimed":false}},"component":{"slug":"feefo","type":"remote","identifier":"https://feefo.usefulapi.io/mcp","withdrawn":false,"url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo","version":"1.14.4","transport":null,"scoredAt":"2026-11-06T13:04:45.558Z"},"score":{"total":18,"tier":"low","status":"scored","weekDelta":-45,"history":[{"date":"2026-11-06","total":18},{"date":"2026-11-05","total":18},{"date":"2026-11-04","total":18},{"date":"2026-11-03","total":18},{"date":"2026-11-02","total":18},{"date":"2026-11-01","total":66},{"date":"2026-10-31","total":66},{"date":"2026-10-30","total":63},{"date":"2026-10-29","total":62},{"date":"2026-10-28","total":62},{"date":"2026-10-27","total":61},{"date":"2026-10-26","total":61},{"date":"2026-10-25","total":60}]},"categories":[{"name":"Endpoint Security","score":46,"verdict":"fail","reasons":["The endpoint's TLS certificate is valid, in date, and uses a strong key.","Authorisation not yet verified: we couldn't confirm whether this endpoint requires it.","HTTPS enforcement could not be verified: the plaintext port redirected somewhere other than https, so enforcement is unproven.","HSTS check failed: the Strict-Transport-Security header is absent.","DNSSEC check failed: this domain isn't protected by DNSSEC."],"codes":[{"code":"tls.valid","args":{}},{"code":"auth.unreachable","args":{}},{"code":"https.inconclusive","args":{"reason":"redirect_not_https"}},{"code":"headers.hsts_absent","args":{}},{"code":"dnssec.absent","args":{}}]},{"name":"Transport & Reachability","score":0,"verdict":"fail","reasons":["Transport check failed: declared streamable-http, but the endpoint redirected instead of responding directly."],"codes":[{"code":"transport.redirected","args":{"transport":"streamable-http"}}]},{"name":"Schema Quality & AI Usability","score":0,"verdict":"unverified","reasons":["Schema not yet verified: we couldn't read the endpoint's schema, or could read only part of its tool list."],"codes":[{"code":"schema.unreachable","args":{}}]},{"name":"Stability & Change Management","score":0,"verdict":"unverified","reasons":["Stability not yet verified: not enough scan history yet (needs a 30-day window)."],"codes":[{"code":"stability.insufficient_history","args":{}}]},{"name":"Tool Coverage","score":0,"verdict":"unverified","reasons":["Tool coverage not yet verified: we couldn't read the endpoint's tools, or could read only part of the list."],"codes":[{"code":"toolquality.unreachable","args":{}}]},{"name":"Tool Safety","score":0,"verdict":"unverified","reasons":["Tool safety not yet verified: we couldn't read the endpoint's tools, or could read only part of the list."],"codes":[{"code":"toolsafety.unreachable","args":{}}]},{"name":"Capabilities","score":0,"verdict":"unverified","reasons":["Capabilities not yet verified: we couldn't read the endpoint's capabilities."],"codes":[{"code":"cap.unreachable","args":{}}]}],"inconclusive":["Authorisation not yet verified: we couldn't confirm whether this endpoint requires it.","HTTPS enforcement could not be verified: the plaintext port redirected somewhere other than https, so enforcement is unproven.","Schema not yet verified: we couldn't read the endpoint's schema, or could read only part of its tool list.","Stability not yet verified: not enough scan history yet (needs a 30-day window).","Tool coverage not yet verified: we couldn't read the endpoint's tools, or could read only part of the list.","Tool safety not yet verified: we couldn't read the endpoint's tools, or could read only part of the list.","Capabilities not yet verified: we couldn't read the endpoint's capabilities."],"malware":[],"components":[{"slug":"feefo","type":"remote","identifier":"https://feefo.usefulapi.io/mcp","withdrawn":false,"score":18,"current":true,"url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo","markdownUrl":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo.md"}],"facts":[{"label":"Endpoint","value":"https://feefo.usefulapi.io/mcp"},{"label":"Transports","value":"streamable-http"},{"label":"Auth","value":"none"},{"label":"Version","value":"1.14.4"}],"install":{"available":true,"bundleSha256":null},"tools":[{"name":"feefo_list_reviews","title":null,"description":"List reviews of your Feefo account, newest updates first. mode: all (service + product, default), service (seller/service reviews), product (product reviews; give product_sku or parent_product_sku) or nps (Net Promoter Score responses). Returns summary.meta (count, pages) and reviews[] with ratings, comment text, customer display name and review threads. Page with page/page_size.","inputs":[{"name":"customer_reference","type":"string","required":false,"description":"Only reviews for this customer reference (needs the App Key)"},{"name":"empty_product_comments","type":"string","required":false,"description":"Whether product reviews with no text comment are included"},{"name":"enhanced_insight","type":"boolean","required":false,"description":"Include sentiment features/snippets (needs Smart Themes)"},{"name":"full_thread","type":"boolean","required":false,"description":"Include the full exchange (replies, rating changes) on each review"},{"name":"media","type":"string","required":false,"description":"Photo/video reviews filter"},{"name":"mode","type":"string","required":false,"description":null},{"name":"order_reference","type":"string","required":false,"description":"Only the review(s) for this order reference (needs the App Key)"},{"name":"origin","type":"string","required":false,"description":"Origin/domain (needed when several domains share the feed)"},{"name":"page","type":"integer","required":false,"description":"Page number (default 1)"},{"name":"page_size","type":"integer","required":false,"description":"Reviews per page (default 20, max 100)"},{"name":"parent_product_sku","type":"string","required":false,"description":"Parent product SKU (all its variants)"},{"name":"product_sku","type":"string","required":false,"description":"Product SKU (required for mode=product unless parent_product_sku is set). Comma-separated list allowed."},{"name":"rating","type":"integer","required":false,"description":"Only reviews with this rating: 1-5 stars; for mode=nps the 0-10 score"},{"name":"since_period","type":"string","required":false,"description":"Reviews created within this period (Feefo default: year). Use 'all' for the whole history."},{"name":"since_updated_period","type":"string","required":false,"description":"Reviews updated within this period"},{"name":"tags","type":"string","required":false,"description":"Sales tag filter (comma-separated)"},{"name":"unanswered_feedback","type":"string","required":false,"description":"Whether unanswered low-rated feedback from the last 48 hours is included (Feefo default: include)"}],"outputs":[],"hasOutputSchema":false,"hasExamples":false,"tokenEstimate":417},{"name":"feefo_get_review","title":null,"description":"Get one review by its id (the `id` of a service or product element from feefo_list_reviews), optionally with its full thread of replies.","inputs":[{"name":"full_thread","type":"boolean","required":false,"description":"Include replies and rating changes"},{"name":"review_id","type":"string","required":true,"description":"Review id, for example 6a3bbf38e4b0d81661f292b1"}],"outputs":[],"hasOutputSchema":false,"hasExamples":false,"tokenEstimate":85},{"name":"feefo_get_review_summary","title":null,"description":"Aggregate ratings for your Feefo account: average rating and star distribution (1 to 5 stars) for service and product reviews, merchant details, review counts. mode: all (default), service, product (needs product_sku or parent_product_sku) or nps (promoters/passives/detractors). Use since_period=all for lifetime figures (Feefo default: the last year).","inputs":[{"name":"customer_reference","type":"string","required":false,"description":"Only reviews for this customer reference (needs the App Key)"},{"name":"empty_product_comments","type":"string","required":false,"description":"Whether product reviews with no text comment are included"},{"name":"enhanced_insight","type":"boolean","required":false,"description":"Include sentiment features/snippets (needs Smart Themes)"},{"name":"media","type":"string","required":false,"description":"Photo/video reviews filter"},{"name":"mode","type":"string","required":false,"description":null},{"name":"order_reference","type":"string","required":false,"description":"Only the review(s) for this order reference (needs the App Key)"},{"name":"origin","type":"string","required":false,"description":"Origin/domain (needed when several domains share the feed)"},{"name":"parent_product_sku","type":"string","required":false,"description":"Parent product SKU (all its variants)"},{"name":"product_sku","type":"string","required":false,"description":"Product SKU (required for mode=product unless parent_product_sku is set). Comma-separated list allowed."},{"name":"rating","type":"integer","required":false,"description":"Only reviews with this rating: 1-5 stars; for mode=nps the 0-10 score"},{"name":"since_period","type":"string","required":false,"description":"Reviews created within this period (Feefo default: year). Use 'all' for the whole history."},{"name":"since_updated_period","type":"string","required":false,"description":"Reviews updated within this period"},{"name":"tags","type":"string","required":false,"description":"Sales tag filter (comma-separated)"},{"name":"unanswered_feedback","type":"string","required":false,"description":"Whether unanswered low-rated feedback from the last 48 hours is included (Feefo default: include)"}],"outputs":[],"hasOutputSchema":false,"hasExamples":false,"tokenEstimate":362},{"name":"feefo_get_product_ratings","title":null,"description":"Average star rating per product SKU (products[] with rating, sku and optionally review_count). Filter by product_sku (comma-separated, leading/trailing * wildcards allowed) or parent_product_sku.","inputs":[{"name":"page","type":"integer","required":false,"description":null},{"name":"page_size","type":"integer","required":false,"description":"Default 20, max 100"},{"name":"parent_product_sku","type":"string","required":false,"description":null},{"name":"product_sku","type":"string","required":false,"description":null},{"name":"review_count","type":"boolean","required":false,"description":"Also return how many reviews back each rating"},{"name":"since_period","type":"string","required":false,"description":"Reviews counted from this period (default year)"},{"name":"summary","type":"boolean","required":false,"description":"Also return merchant and pagination information"}],"outputs":[],"hasOutputSchema":false,"hasExamples":false,"tokenEstimate":139},{"name":"feefo_reply_to_review","title":null,"description":"WRITE: publish a public reply to a review on your Feefo account, optionally emailing the customer (notify_customer). Visible to the public on your Feefo page and not undoable through this server. `review_id` is the `id` of the service or product element returned by feefo_list_reviews (not the outer review url id). Confirm the wording with the user first.","inputs":[{"name":"author","type":"string","required":true,"description":"Name shown as the author of the reply, for example 'Customer Care Team'"},{"name":"notify_customer","type":"boolean","required":false,"description":"Email the customer that you replied (default false)"},{"name":"response_text","type":"string","required":true,"description":"The public reply"},{"name":"review_id","type":"string","required":true,"description":"Id of the individual service or product review element"}],"outputs":[],"hasOutputSchema":false,"hasExamples":false,"tokenEstimate":155}],"toolsTruncatedAtCapture":false,"diagnostics":{"capturedAt":"2026-11-06T13:04:45.000Z","track":"remote","endpoint":"https://feefo.usefulapi.io/mcp","declaredUrl":null,"truncated":false,"tls":{"outcome":"valid","label":"Valid","version":"TLS 1.3","cipherSuite":"TLS_AES_128_GCM_SHA256","chainError":null,"certificates":[{"subject":"CN=usefulapi.io","issuer":"CN=WE1,O=Google Trust Services,C=US","notBefore":"2026-09-13T08:55:39Z","notAfter":"2026-12-12T09:54:12Z","keyType":"ECDSA","keyBits":256,"isCa":false},{"subject":"CN=WE1,O=Google Trust Services,C=US","issuer":"CN=GTS Root R4,O=Google Trust Services LLC,C=US","notBefore":"2023-12-13T09:00:00Z","notAfter":"2029-02-20T14:00:00Z","keyType":"ECDSA","keyBits":256,"isCa":true},{"subject":"CN=GTS Root R4,O=Google Trust Services LLC,C=US","issuer":"CN=GlobalSign Root CA,OU=Root CA,O=GlobalSign nv-sa,C=BE","notBefore":"2023-11-15T03:43:21Z","notAfter":"2028-01-28T00:00:42Z","keyType":"ECDSA","keyBits":384,"isCa":true}]},"dnssec":{"result":"insecure","label":"Not signed","name":"feefo.usefulapi.io.","steps":[{"zone":".","outcome":"verified","label":"Verified"},{"zone":"io.","outcome":"verified","label":"Verified"},{"zone":"usefulapi.io.","outcome":"insecure_proven","label":"Unsigned (proven)"}]},"auth":{"outcome":"inconclusive","label":"Inconclusive","gate":null,"gateLabel":null,"status":302,"authorizationServers":[]},"httpsRedirect":{"outcome":"inconclusive","label":"Inconclusive","status":302},"transports":[{"transport":"streamable-http","outcome":"redirected","label":"Redirected","status":302,"followed":false}],"provenance":null,"installScripts":[],"installScriptsTotal":null,"vulnerabilities":[],"vulnerabilitiesTotal":null,"dependencies":null},"mismatches":[],"changelog":{"trackingSince":"2026-10-25","recent":[{"id":"chg_01a1af8f-712a-788b-b031-b741aeb53b53","kind":"score.rubric_changed","summary":"We updated how we score, so this day's move reflects our rubric, not a change to the server","materiality":"functional","direction":"neutral","scoreDelta":null,"occurredOn":"2026-11-06","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a1af8f-712a-788b-b031-b741aeb53b53"},{"id":"chg_01a19aed-50e3-774e-a4b1-69ee60762356","kind":"check.unverifiable","summary":"Stability (0.23 → unverified)","materiality":"security","direction":"regression","scoreDelta":null,"occurredOn":"2026-11-02","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a19aed-50e3-774e-a4b1-69ee60762356"},{"id":"chg_01a19aed-50e4-7642-8bce-47503030890b","kind":"check.unverifiable","summary":"Tool safety (pass → unverified)","materiality":"security","direction":"regression","scoreDelta":null,"occurredOn":"2026-11-02","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a19aed-50e4-7642-8bce-47503030890b"},{"id":"chg_01a19aed-50e4-7ba6-8704-9fc44c651dc4","kind":"check.unverifiable","summary":"Authorization (pass → unverified)","materiality":"security","direction":"regression","scoreDelta":null,"occurredOn":"2026-11-02","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a19aed-50e4-7ba6-8704-9fc44c651dc4"},{"id":"chg_01a19aed-50e5-7182-ba31-2b9152e8e889","kind":"check.unverifiable","summary":"Schema quality (100 → unverified)","materiality":"functional","direction":"regression","scoreDelta":null,"occurredOn":"2026-11-02","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a19aed-50e5-7182-ba31-2b9152e8e889"},{"id":"chg_01a19aed-50e5-75f9-82b1-c25bcf773c4e","kind":"check.unverifiable","summary":"Capabilities (pass → unverified)","materiality":"functional","direction":"regression","scoreDelta":null,"occurredOn":"2026-11-02","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a19aed-50e5-75f9-82b1-c25bcf773c4e"},{"id":"chg_01a19aed-50e5-7bb8-9f1b-9978baee078a","kind":"check.unverifiable","summary":"Tool coverage (100 → unverified)","materiality":"functional","direction":"regression","scoreDelta":null,"occurredOn":"2026-11-02","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a19aed-50e5-7bb8-9f1b-9978baee078a"},{"id":"chg_01a19aed-50e6-70a6-ab0c-28359924c41c","kind":"capture.status_changed","summary":"Endpoint reachability (reachable → not serving MCP)","materiality":"security","direction":"regression","scoreDelta":null,"occurredOn":"2026-11-02","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a19aed-50e6-70a6-ab0c-28359924c41c"},{"id":"chg_01a19aed-50e6-74cd-a030-669635f0f7df","kind":"score.total_changed","summary":"Trust score (66 → 18)","materiality":"functional","direction":"regression","scoreDelta":-48,"occurredOn":"2026-11-02","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a19aed-50e6-74cd-a030-669635f0f7df"},{"id":"chg_01a193fc-5dc5-73ec-bbb8-2409a8fb6423","kind":"check.verdict","summary":"Authorization (partial → pass)","materiality":"security","direction":"improvement","scoreDelta":null,"occurredOn":"2026-10-31","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a193fc-5dc5-73ec-bbb8-2409a8fb6423"},{"id":"chg_01a193fc-5dc6-7207-935d-92316f039cc2","kind":"check.verdict","summary":"MCP protocol (fail → pass)","materiality":"functional","direction":"improvement","scoreDelta":null,"occurredOn":"2026-10-31","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a193fc-5dc6-7207-935d-92316f039cc2"},{"id":"chg_01a193fc-5dc6-7667-9825-e4c22bfd8fd6","kind":"prompt.added","summary":"New prompt “check_your_net_promoter_score_responses”","materiality":"functional","direction":"neutral","scoreDelta":null,"occurredOn":"2026-10-31","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a193fc-5dc6-7667-9825-e4c22bfd8fd6"},{"id":"chg_01a193fc-5dc6-7b5a-88d4-dbdd2556a069","kind":"prompt.added","summary":"New prompt “find_recent_low_star_reviews”","materiality":"functional","direction":"neutral","scoreDelta":null,"occurredOn":"2026-10-31","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a193fc-5dc6-7b5a-88d4-dbdd2556a069"},{"id":"chg_01a193fc-5dc7-716c-9fcf-4d6e3ebcdc0d","kind":"prompt.added","summary":"New prompt “rank_products_by_average_rating”","materiality":"functional","direction":"neutral","scoreDelta":null,"occurredOn":"2026-10-31","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a193fc-5dc7-716c-9fcf-4d6e3ebcdc0d"},{"id":"chg_01a193fc-5dc7-7646-ace4-685545d6cae0","kind":"prompt.added","summary":"New prompt “read_a_review_thread_and_reply_to_it”","materiality":"functional","direction":"neutral","scoreDelta":null,"occurredOn":"2026-10-31","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a193fc-5dc7-7646-ace4-685545d6cae0"},{"id":"chg_01a193fc-5dc7-7a90-9fc5-eb16ef05373b","kind":"prompt.added","summary":"New prompt “summarize_your_average_rating_and_star_breakdown”","materiality":"functional","direction":"neutral","scoreDelta":null,"occurredOn":"2026-10-31","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a193fc-5dc7-7a90-9fc5-eb16ef05373b"},{"id":"chg_01a193fc-5dc7-7e94-beda-7ea0e21b6901","kind":"server.version_changed","summary":"Server version (1.10.0 → 1.12.0)","materiality":"functional","direction":"neutral","scoreDelta":null,"occurredOn":"2026-10-31","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a193fc-5dc7-7e94-beda-7ea0e21b6901"},{"id":"chg_01a193fc-5dc8-735a-bd1f-f077a0110419","kind":"protocol.version_changed","summary":"MCP protocol version (2025-06-18 → 2025-11-25)","materiality":"functional","direction":"neutral","scoreDelta":null,"occurredOn":"2026-10-31","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a193fc-5dc8-735a-bd1f-f077a0110419"},{"id":"chg_01a193fc-5dc8-780d-be76-a7cc139d6088","kind":"score.total_changed","summary":"Trust score (63 → 66)","materiality":"functional","direction":"improvement","scoreDelta":3,"occurredOn":"2026-10-31","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a193fc-5dc8-780d-be76-a7cc139d6088"},{"id":"chg_01a19320-09b1-7e96-85aa-ef4e2f1c98a4","kind":"server.version_changed","summary":"Server version (1.9.0 → 1.10.0)","materiality":"functional","direction":"neutral","scoreDelta":null,"occurredOn":"2026-10-31","url":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo#chg-chg_01a19320-09b1-7e96-85aa-ef4e2f1c98a4"}],"truncated":true,"feedUrl":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo/changelog.json"},"links":{"html":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo","markdown":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo.md","changelogJson":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo/changelog.json","changelogRss":"https://verifymcp.io/servers/io-usefulapi-feefo/feefo.xml","external":[{"label":"Remote endpoint","href":"https://feefo.usefulapi.io/mcp"},{"label":"Repository","href":"https://github.com/m190/usefulapi-mcp"},{"label":"Website","href":"https://usefulapi.io/feefo/"}]}}