# Weav Customer Service (remote · weav.com)

Explore Weav customer service pricing, features, comparisons, signup, and demos. No auth required.

- Trust score: 72/100 (medium)
- Change this week: +4
- Registry status: active
- Liveness: live
- Owner verified: no
- Last scored: 2026-09-27

## Components

- remote · `weav.com`: 72/100 (this document), [markdown](https://verifymcp.io/servers/dubdubdubco-weav-customer-service/weav.md), [page](https://verifymcp.io/servers/dubdubdubco-weav-customer-service/weav)

## Channel facts

- Endpoint: `https://weav.com/mcp`
- Transports: `streamable-http`
- Auth: `none`
- Version: `1.0.0`

## Trust breakdown

How this component scores in each security and reliability category. Every signal is checked automatically against the live server, and we only credit what we can confirm. Scores are 0–100 per category. Scoring method: https://verifymcp.io/docs/scoring (what has changed: https://verifymcp.io/docs/scoring/changelog)

Scored 2026-09-27.

- **Endpoint Security**: 63/100
  - The endpoint's TLS certificate is valid, in date, and uses a strong key.
  - No authorisation is required to call this server. Every tool declares its destructiveHint and none is destructive, so open access doesn't expose one.
  - HTTPS check failed: the endpoint is reachable over plaintext HTTP.
  - HSTS check failed: the Strict-Transport-Security header is absent.
  - DNSSEC check failed: this domain isn't protected by DNSSEC.
- **Transport & Reachability**: 100/100
  - Verified streamable-http transport via a live MCP handshake.
- **Schema Quality & AI Usability**: 73/100
  - AI-judged instruction clarity (excellent).
  - Context-footprint check failed: tool/resource definitions use about 1051 tokens (~175/item across 6 items; 6 tools + 0 resources), over budget; trim descriptions and params.
  - Usage-examples check failed: none of the tools include examples.
- **Stability & Change Management**: 38/100
  - Stability check failed: schema churn in the 27 days we've observed: 0 tool removals, 5 breaking changes, 0 auth/transport breaks, 1 additions.
- **Tool Coverage**: 100/100
  - 100% of tools have a non-trivial description (not blank, and not just the tool's name).
  - 100% of tool parameters carry a description.
- **Tool Safety**: 100/100
  - No prompt-injection markers were found in the server instructions, tool names or descriptions we captured.
  - We read all 6 captured tool definition(s), and no name or description among them implies an irreversible operation.
  - An AI judge read all 6 captured unit(s) of tool text and found none that tries to manipulate the model reading it.
- **Capabilities**: 100/100
  - Implements a current MCP spec version (2026-07-28).

## Install

### How do I install the Weav Customer Service MCP server?

Weav Customer Service is a hosted endpoint at https://weav.com/mcp, so there is nothing to install locally. Ready-made configuration for Claude, Cursor, VS Code, Codex and 5 more is on this page, copied from each client's own documentation.

### Claude

```bash
claude mcp add --transport http dubdubdubco-weav-customer-service 'https://weav.com/mcp'
```

### Cursor

```json
{
  "mcpServers": {
    "dubdubdubco-weav-customer-service": {
      "url": "https://weav.com/mcp"
    }
  }
}
```

### VS Code

```json
{
  "servers": {
    "dubdubdubco-weav-customer-service": {
      "type": "http",
      "url": "https://weav.com/mcp"
    }
  }
}
```

### Codex

```toml
[mcp_servers.dubdubdubco-weav-customer-service]
url = "https://weav.com/mcp"
```

### opencode

```json
{
  "$schema": "https://opencode.ai/config.json",
  "mcp": {
    "dubdubdubco-weav-customer-service": {
      "type": "remote",
      "url": "https://weav.com/mcp",
      "enabled": true
    }
  }
}
```

### OpenClaw

```bash
openclaw mcp add dubdubdubco-weav-customer-service --url 'https://weav.com/mcp' --transport streamable-http
```

### Hermes

```yaml
mcp_servers:
  dubdubdubco-weav-customer-service:
    url: "https://weav.com/mcp"
```

### Netclaw

```json
{
  "McpServers": {
    "dubdubdubco-weav-customer-service": {
      "Transport": "http",
      "Url": "https://weav.com/mcp"
    }
  }
}
```

### Vellum

```bash
assistant mcp add dubdubdubco-weav-customer-service -t streamable-http -u 'https://weav.com/mcp'
```

### Other

```json
{
  "mcpServers": {
    "dubdubdubco-weav-customer-service": {
      "type": "http",
      "url": "https://weav.com/mcp"
    }
  }
}
```

The mcpServers block is a cross-client convention. Remote transports vary, so check your client's docs.

## Changelog

Every change recorded for this component, newest first. Days that predate change tracking, or that we cannot explain, say so: "we were watching and nothing happened" and "we were not watching" are different claims.

### 2026-09-27 (score 72, +1)

No change was recorded against any check on this day. Stability & Change Management went from 34 to 38.

### 2026-09-25 (score 71, +1)

- [functional] We updated how we score, so this day's move reflects our rubric, not a change to the server

### 2026-09-23 (score 70, +1)

No change was recorded against any check on this day. Stability & Change Management went from 21 to 24.

### 2026-09-21 (score 69, +1)

No change was recorded against any check on this day. Stability & Change Management went from 14 to 17.

### 2026-09-19 (score 68, +1)

No change was recorded against any check on this day. Stability & Change Management went from 7 to 11.

### 2026-09-17 (score 67, +7)

- [security improvement] Authorization: unverified → partial

### 2026-09-03 (score 60, −2)

- [security regression] Stability: 0.07 → fail
- [security regression] A breaking change shipped without a version bump: still 1.0.0
- [functional regression] Schema quality: pass → fail
- [functional regression] “get_comparison” added a required parameter “context”, so existing callers break
- [functional regression] “get_comparison” added a required parameter “llm_model”, so existing callers break
- [functional regression] “get_demo” added a required parameter “context”, so existing callers break
- [functional regression] “get_demo” added a required parameter “llm_model”, so existing callers break
- [functional regression] “get_pricing” added a required parameter “context”, so existing callers break
- [functional regression] “get_pricing” added a required parameter “llm_model”, so existing callers break
- [functional regression] “get_product_overview” added a required parameter “context”, so existing callers break
- [functional regression] “get_product_overview” added a required parameter “llm_model”, so existing callers break
- [functional regression] “get_signup” added a required parameter “context”, so existing callers break
- [functional regression] “get_signup” added a required parameter “llm_model”, so existing callers break
- [functional] First check of Tool coverage: 100
- [functional] New tool “get_more_tools”
- [cosmetic] “get_comparison” added an optional parameter “conversation_id”
- [cosmetic] “get_demo” added an optional parameter “conversation_id”
- [cosmetic] “get_pricing” added an optional parameter “conversation_id”
- [cosmetic] “get_product_overview” added an optional parameter “conversation_id”
- [cosmetic] “get_signup” added an optional parameter “conversation_id”

### 2026-09-01 (score 62, +1)

- [functional improvement] Stability: unverified → 0.03

## MCP tools (6)

### `get_pricing` (~186 tokens)

Return Weav public pricing: Lite, Plus, Pro, Max monthly prices, annual discount, add-ons, and signup/sales links. Use this instead of scraping weav.com/pricing.

Input parameters:

- `context` (string, required): Describe the user's underlying goal in one sentence — not the tool you're calling.
- `conversation_id` (string): Echo the conversation_id from the server's previous response. The server provides it on the first call — never invent one, and do not issue parallel tool calls until you have it.
- `llm_model` (string, required): The exact model identifier you (the assistant) are running as, taken from your system prompt or environment (e.g. "claude-opus-4-8", "gpt-5.2"). Used for analytics only. If you do not know your model…

### `get_product_overview` (~177 tokens)

Return a structured overview of Weav: AI agents, unified inbox, channels, training, actions, and escalation. Links to product and docs.

Input parameters:

- `context` (string, required): Describe the user's underlying goal in one sentence — not the tool you're calling.
- `conversation_id` (string): Echo the conversation_id from the server's previous response. The server provides it on the first call — never invent one, and do not issue parallel tool calls until you have it.
- `llm_model` (string, required): The exact model identifier you (the assistant) are running as, taken from your system prompt or environment (e.g. "claude-opus-4-8", "gpt-5.2"). Used for analytics only. If you do not know your model…

### `get_signup` (~168 tokens)

Return the self-serve signup URL (app.weav.com/register) and what the free Lite start includes.

Input parameters:

- `context` (string, required): Describe the user's underlying goal in one sentence — not the tool you're calling.
- `conversation_id` (string): Echo the conversation_id from the server's previous response. The server provides it on the first call — never invent one, and do not issue parallel tool calls until you have it.
- `llm_model` (string, required): The exact model identifier you (the assistant) are running as, taken from your system prompt or environment (e.g. "claude-opus-4-8", "gpt-5.2"). Used for analytics only. If you do not know your model…

### `get_demo` (~179 tokens)

Return the sales/demo booking URL (weav.com/sales). Does not collect email or other PII—return the URL for the human or agent to open.

Input parameters:

- `context` (string, required): Describe the user's underlying goal in one sentence — not the tool you're calling.
- `conversation_id` (string): Echo the conversation_id from the server's previous response. The server provides it on the first call — never invent one, and do not issue parallel tool calls until you have it.
- `llm_model` (string, required): The exact model identifier you (the assistant) are running as, taken from your system prompt or environment (e.g. "claude-opus-4-8", "gpt-5.2"). Used for analytics only. If you do not know your model…

### `get_comparison` (~171 tokens)

Return a short structured contrast of Weav vs Ada, Intercom, and Zendesk, plus the comparison page URL.

Input parameters:

- `context` (string, required): Describe the user's underlying goal in one sentence — not the tool you're calling.
- `conversation_id` (string): Echo the conversation_id from the server's previous response. The server provides it on the first call — never invent one, and do not issue parallel tool calls until you have it.
- `llm_model` (string, required): The exact model identifier you (the assistant) are running as, taken from your system prompt or environment (e.g. "claude-opus-4-8", "gpt-5.2"). Used for analytics only. If you do not know your model…

### `get_more_tools` (~170 tokens)

Check for additional tools whenever your task might benefit from specialized capabilities - even if existing tools could work as a fallback.

Input parameters:

- `context` (string, required): A description of your goal and what kind of tool would help accomplish it.
- `conversation_id` (string): Echo the conversation_id from the server's previous response. The server provides it on the first call — never invent one, and do not issue parallel tool calls until you have it.
- `llm_model` (string, required): The exact model identifier you (the assistant) are running as, taken from your system prompt or environment (e.g. "claude-opus-4-8", "gpt-5.2"). Used for analytics only. If you do not know your model…

## Diagnostics

Captured diagnostic sections: TLS, DNSSEC, Authorisation, Transports. The full working is on the page: https://verifymcp.io/servers/dubdubdubco-weav-customer-service/weav#diagnostics

## Score history

- 2026-09-27: 72
- 2026-09-26: 71
- 2026-09-25: 71
- 2026-09-24: 70
- 2026-09-23: 70
- 2026-09-22: 69
- 2026-09-21: 69
- 2026-09-20: 68
- 2026-09-19: 68
- 2026-09-18: 67
- 2026-09-17: 67
- 2026-09-16: 60
- 2026-09-15: 60
- 2026-09-14: 60
- 2026-09-13: 60
- 2026-09-12: 60
- 2026-09-11: 60
- 2026-09-10: 60
- 2026-09-09: 60
- 2026-09-08: 60
- 2026-09-07: 60
- 2026-09-06: 60
- 2026-09-05: 60
- 2026-09-04: 60
- 2026-09-03: 60
- 2026-09-02: 62
- 2026-09-01: 62
- 2026-08-31: 61

## Common questions

### What is the Weav Customer Service MCP server?

Weav Customer Service is an MCP server listed in the public MCP registry as io.github.dubdubdubco/weav-customer-service. Explore Weav customer service pricing, features, comparisons, signup, and demos. No auth required. This page covers its hosted endpoint (https://weav.com/mcp).

### Is the Weav Customer Service MCP server safe to use?

Weav Customer Service scores 72 out of 100 on VerifyMCP. That is a record of what we were able to check automatically, not an endorsement. The category breakdown on this page shows every signal behind the number, including the ones we could not confirm.

### What tools does the Weav Customer Service MCP server expose?

Weav Customer Service exposes 6 tools: get_pricing, get_product_overview, get_signup, get_demo, get_comparison, get_more_tools. Their descriptions and schemas cost roughly 1,051 tokens of context every time the server is loaded.

### Does the Weav Customer Service MCP server require authentication?

No. We connected to Weav Customer Service without credentials and it answered, so anything it exposes is reachable by anyone who knows the address.

### Is the Weav Customer Service MCP server still maintained?

Weav Customer Service is still listed as active in the MCP registry. We last reached this channel on 27 September 2026. Those dates come from our own scans of the registry and the channel itself, not from anything the publisher announced.

## Links

- Remote endpoint: https://weav.com/mcp
- Repository: https://github.com/dubdubdubco/weav-site-mcp
- Website: https://weav.com/mcp
- Changelog RSS feed: https://verifymcp.io/servers/dubdubdubco-weav-customer-service/weav.xml
- Changelog JSON feed: https://verifymcp.io/servers/dubdubdubco-weav-customer-service/weav.json
- HTML version of this page: https://verifymcp.io/servers/dubdubdubco-weav-customer-service/weav