# Refapp Help (remote · help-mcp.refapp.com)

Answers how Refapp works from its help center, with article links. No sign-in, no customer data.

- Trust score: 72/100 (medium)
- Registry status: active
- Liveness: live
- Owner verified: no
- Last scored: 2026-10-24

## Components

- remote · `help-mcp.refapp.com`: 72/100 (this document), [markdown](https://verifymcp.io/servers/com-refapp-help/help-mcp.md), [page](https://verifymcp.io/servers/com-refapp-help/help-mcp)

## Channel facts

- Endpoint: `https://help-mcp.refapp.com/mcp`
- Transports: `streamable-http`
- Auth: `none`
- Version: `1.0.0`

## Trust breakdown

How this component scores in each security and reliability category. Every signal is checked automatically against the live server, and we only credit what we can confirm. Scores are 0–100 per category. Scoring method: https://verifymcp.io/docs/scoring (what has changed: https://verifymcp.io/docs/scoring/changelog)

Scored 2026-10-24.

- **Endpoint Security**: 74/100
  - The endpoint's TLS certificate is valid, in date, and uses a strong key.
  - No authorisation is required to call this server. Every tool declares its destructiveHint and none is destructive, so open access doesn't expose one.
  - HTTPS is enforced; there's no plaintext access path.
  - HSTS check failed: the Strict-Transport-Security header is absent.
  - DNSSEC check failed: this domain isn't protected by DNSSEC.
- **Transport & Reachability**: 100/100
  - Verified streamable-http transport via a live MCP handshake.
- **Schema Quality & AI Usability**: 76/100
  - AI-judged instruction clarity (good).
  - Tool/resource definitions use about 445 tokens (~111/item across 4 items; 4 tools + 0 resources), lean.
  - Usage-examples check failed: none of the tools include examples.
- **Stability & Change Management**: 10/100
  - Stability observed for 3 of 30 days with no destabilising changes; credit accrues until the full window elapses.
- **Tool Coverage**: 89/100
  - 100% of tools have a non-trivial description (not blank, and not just the tool's name).
  - 67% of tool parameters carry a description.
- **Tool Safety**: 100/100
  - No prompt-injection markers were found in the server instructions, tool names or descriptions we captured.
  - We read all 4 captured tool definition(s), and no name or description among them implies an irreversible operation.
  - An AI judge read all 5 captured unit(s) of tool text and found none that tries to manipulate the model reading it.
- **Capabilities**: 100/100
  - Implements a current MCP spec version (2026-07-28).

## Install

### How do I install the Refapp Help MCP server?

Refapp Help is a hosted endpoint at https://help-mcp.refapp.com/mcp, so there is nothing to install locally. Ready-made configuration for Claude, Cursor, VS Code, Codex and 5 more is on this page, copied from each client's own documentation.

### Claude

```bash
claude mcp add --transport http com-refapp-help 'https://help-mcp.refapp.com/mcp'
```

### Cursor

```json
{
  "mcpServers": {
    "com-refapp-help": {
      "url": "https://help-mcp.refapp.com/mcp"
    }
  }
}
```

### VS Code

```json
{
  "servers": {
    "com-refapp-help": {
      "type": "http",
      "url": "https://help-mcp.refapp.com/mcp"
    }
  }
}
```

### Codex

```toml
[mcp_servers.com-refapp-help]
url = "https://help-mcp.refapp.com/mcp"
```

### opencode

```json
{
  "$schema": "https://opencode.ai/config.json",
  "mcp": {
    "com-refapp-help": {
      "type": "remote",
      "url": "https://help-mcp.refapp.com/mcp",
      "enabled": true
    }
  }
}
```

### OpenClaw

```bash
openclaw mcp add com-refapp-help --url 'https://help-mcp.refapp.com/mcp' --transport streamable-http
```

### Hermes

```yaml
mcp_servers:
  com-refapp-help:
    url: "https://help-mcp.refapp.com/mcp"
```

### Netclaw

```json
{
  "McpServers": {
    "com-refapp-help": {
      "Transport": "http",
      "Url": "https://help-mcp.refapp.com/mcp"
    }
  }
}
```

### Vellum

```bash
assistant mcp add com-refapp-help -t streamable-http -u 'https://help-mcp.refapp.com/mcp'
```

### Other

```json
{
  "mcpServers": {
    "com-refapp-help": {
      "type": "http",
      "url": "https://help-mcp.refapp.com/mcp"
    }
  }
}
```

The mcpServers block is a cross-client convention. Remote transports vary, so check your client's docs.

## Changelog

Every change recorded for this component, newest first. Days that predate change tracking, or that we cannot explain, say so: "we were watching and nothing happened" and "we were not watching" are different claims.

### 2026-10-24 (score 72, 0)

- [security] The server rewrote its instructions, which are the text every model session reads
- [functional regression] Tool coverage: 80% → 67%
- [functional regression] Schema quality: 337 → 445
- [functional] New tool “explain_concept”

### 2026-10-23 (score 72, +1)

No change was recorded against any check on this day. Stability & Change Management went from 3 to 7. That category is still filling its 30-day observation window: 1 days of observed history at the previous scan, 2 at this one. The score rises as the window fills, whether or not the server changes.

### 2026-10-22 (score 71, 0)

- [functional improvement] Stability: unverified → 0.03

### 2026-10-21 (score 71)

First indexed and scored.

## MCP tools (4)

### `search_help` (~128 tokens)

Search Refapp help

Searches Refapp's help center (support.refapp.com) for articles on how to use Refapp, such as sending reminders to references, project settings or background checks. Returns the best matching articles with title, link, language and a short excerpt. When no article exists in the requested language, articles in other languages are returned.

Input parameters:

- `language` (string): Language of the question: sv, en, no (Norwegian) or da
- `limit` (integer): Maximum articles, default 5
- `query` (string, required): A few keywords from the question, in the user's language

### `get_help_article` (~48 tokens)

Read a Refapp help article

Returns one article from Refapp's help center as plain text, with its links. Accepts support.refapp.com knowledge-base links only.

Input parameters:

- `url` (string, required): The article's link

### `explain_status` (~92 tokens)

Explain a Refapp status

Explain a status shown in Refapp for a candidate, project or background check. Accepts the status as shown in the app in any of Refapp's languages (e.g. "Försenade", "Review needed") or its internal name (e.g. "overdue"). Returns the label in every language and what it means; when nothing matches, lists the known statuses.

Input parameters:

- `status` (string, required)

### `explain_concept` (~94 tokens)

Explain a Refapp concept

Explains what a basic Refapp concept is, such as a project, candidate, referee, questionnaire, report or project template. Accepts the name in any of Refapp's languages (e.g. "Kandidat", "Prosjektmal") or a short question that names it. Returns the name in each language and what it means; when nothing matches, lists the known concepts.

Input parameters:

- `term` (string, required)

## Diagnostics

Captured diagnostic sections: TLS, DNSSEC, Authorisation, Transports. The full working is on the page: https://verifymcp.io/servers/com-refapp-help/help-mcp#diagnostics

## Score history

- 2026-10-24: 72
- 2026-10-23: 72
- 2026-10-22: 71
- 2026-10-21: 71

## Common questions

### What is the Refapp Help MCP server?

Refapp Help is an MCP server listed in the public MCP registry as com.refapp/help. Answers how Refapp works from its help center, with article links. No sign-in, no customer data. This page covers its hosted endpoint (https://help-mcp.refapp.com/mcp).

### Is the Refapp Help MCP server safe to use?

Refapp Help scores 72 out of 100 on VerifyMCP. That is a record of what we were able to check automatically, not an endorsement. The category breakdown on this page shows every signal behind the number, including the ones we could not confirm.

### What tools does the Refapp Help MCP server expose?

Refapp Help exposes 4 tools: search_help, get_help_article, explain_status, explain_concept. Their descriptions and schemas cost roughly 362 tokens of context every time the server is loaded.

### Does the Refapp Help MCP server require authentication?

No. We connected to Refapp Help without credentials and it answered, so anything it exposes is reachable by anyone who knows the address.

### Is the Refapp Help MCP server still maintained?

Refapp Help is still listed as active in the MCP registry. We last reached this channel on 24 October 2026. Those dates come from our own scans of the registry and the channel itself, not from anything the publisher announced.

## Links

- Remote endpoint: https://help-mcp.refapp.com/mcp
- Website: https://support.refapp.com/knowledge/use-refapp-help-in-claude
- Changelog RSS feed: https://verifymcp.io/servers/com-refapp-help/help-mcp.xml
- Changelog JSON feed: https://verifymcp.io/servers/com-refapp-help/help-mcp.json
- HTML version of this page: https://verifymcp.io/servers/com-refapp-help/help-mcp