# com.casemargin/casemargin-mcp-server (npm · casemargin-mcp-server)

Turn a support ticket into a structured case brief, or score its L2 escalation readiness.

- Trust score: 82/100 (high trust)
- Change this week: +3
- Registry status: active
- Liveness: live
- Owner verified: no
- Last scored: 2026-08-14

## Components

- npm · `casemargin-mcp-server`: 82/100 (this document), [markdown](https://verifymcp.io/servers/com-casemargin-casemargin-mcp-server/casemargin-mcp-server.md), [page](https://verifymcp.io/servers/com-casemargin-casemargin-mcp-server/casemargin-mcp-server)

## Channel facts

- Registry: `npm`
- Package: `casemargin-mcp-server`
- Version: `1.0.2`
- Transport: `stdio`

## Trust breakdown

How this component scores in each security and reliability category. Every signal is checked automatically from public evidence about the published package, including repeated runs of it in an isolated sandbox, and we only credit what we can confirm. Scores are 0–100 per category. Scoring method: https://verifymcp.io/docs/scoring (what has changed: https://verifymcp.io/docs/scoring/changelog)

Scored 2026-08-14.

- **Supply Chain Security**: 98/100
  - No malware found by supply-chain analysis.
  - No known CVEs affecting this package version or its production dependencies.
  - No install/post-install scripts declared.
  - 30 of 95 dependencies flagged as unhealthy.
- **Provenance & Transparency**: 100/100
  - Source repository is publicly reachable at the declared URL.
  - Cryptographically verified build provenance (signed, bound to Casemargin/casemargin-mcp-server).
  - Clear OSI-approved license (MIT).
  - Actively maintained (last published 8 days ago).
  - Publishes a security disclosure policy (SECURITY.md).
- **Schema Quality & AI Usability**: 69/100
  - AI-judged instruction clarity (good).
  - Tool/resource definitions use about 125 tokens (~62/item across 2 items; 2 tools + 0 resources), lean.
  - Usage-examples check failed: none of the tools include examples.
- **Stability & Change Management**: 27/100
  - Stability observed for 8 of 30 days with no destabilising changes; credit accrues until the full window elapses.
- **Tool Coverage**: 100/100
  - 100% of tools have a non-trivial description (not blank, and not just the tool's name).
  - 100% of tool parameters carry a description.
  - Structured output schemas are declared (100% of tools); any adoption earns full credit.
- **Capabilities**: 100/100
  - Implements a supported MCP spec version (2025-11-25); the latest is 2026-07-28.

## Install

### Claude

```bash
claude mcp add com-casemargin-casemargin-mcp-server -- npx -y casemargin-mcp-server
```

### Codex

```bash
codex mcp add com-casemargin-casemargin-mcp-server -- npx -y casemargin-mcp-server
```

### opencode

```json
{
  "$schema": "https://opencode.ai/config.json",
  "mcp": {
    "com-casemargin-casemargin-mcp-server": {
      "type": "local",
      "command": [
        "npx",
        "-y",
        "casemargin-mcp-server"
      ],
      "enabled": true
    }
  }
}
```

### OpenClaw

```bash
openclaw mcp add com-casemargin-casemargin-mcp-server --command npx --arg -y --arg casemargin-mcp-server
```

### Hermes

```yaml
mcp_servers:
  com-casemargin-casemargin-mcp-server:
    command: "npx"
    args: ["-y", "casemargin-mcp-server"]
```

### Other

```json
{
  "mcpServers": {
    "com-casemargin-casemargin-mcp-server": {
      "command": "npx",
      "args": [
        "-y",
        "casemargin-mcp-server"
      ]
    }
  }
}
```

## Changelog

Every change recorded for this component, newest first. Days that predate change tracking, or that we cannot explain, say so: "we were watching and nothing happened" and "we were not watching" are different claims.

### 2026-08-14 (score 82, +4)

- [functional improvement] Stability: unverified → 0.27

### 2026-08-11 (score 78, −1)

- [functional] We updated how we score, so this day's move reflects our rubric, not a change to the server

### 2026-08-07 (score 79, +5)

- [security improvement] Known CVEs: partial → pass
- [functional improvement] Security disclosure: fail → pass
- [functional] Dependency health: partial → 0.85

### 2026-08-06 (score 74, +29)

- [security] Stability: Stability not yet verified: not enough scan history yet (needs a 30-day window).
- [functional improvement] Tool coverage: unverified → 100
- [functional improvement] MCP protocol: unverified → pass
- [functional] First check of Tool coverage: 100
- [functional] First check of Tool coverage: 100
- [functional] First check of Schema quality: fail
- [functional] First check of Schema quality: pass
- [functional] First check of Schema quality: good

### 2026-08-05 (score 45)

First indexed and scored.

## MCP tools (2)

### `generate_case_brief` (~60 tokens)

Generate case brief

Generate a structured case brief from a support ticket thread. Returns an assessment, what has been tried, current status, and recommended next step.

Input parameters:

- `ticket_content` (string, required): The full support ticket thread — customer messages, agent replies, internal notes

Output parameters:

- `full_brief` (object)
- `metadata` (object)
- `quick_scan` (object)

### `check_escalation_readiness` (~65 tokens)

Check escalation readiness

Analyze whether a support ticket is ready to escalate to L2. Returns a readiness score (0-100), dimensional breakdown, predicted L2 questions, and missing items.

Input parameters:

- `ticket_content` (string, required): The support ticket notes to evaluate for L2 escalation readiness

Output parameters:

- `dimensions` (object)
- `missing_items` (array)
- `overall_score` (number)
- `predicted_l2_questions` (array)
- `readiness` (string)

## Diagnostics

Captured diagnostic sections: Provenance, Dependencies. The full working is on the page: https://verifymcp.io/servers/com-casemargin-casemargin-mcp-server/casemargin-mcp-server#diagnostics

## Score history

- 2026-08-14: 82
- 2026-08-13: 78
- 2026-08-12: 78
- 2026-08-11: 78
- 2026-08-10: 79
- 2026-08-09: 79
- 2026-08-08: 79
- 2026-08-07: 79
- 2026-08-06: 74
- 2026-08-05: 45

## Links

- npm package: https://www.npmjs.com/package/casemargin-mcp-server
- Socket report: https://socket.dev/npm/package/casemargin-mcp-server
- Repository: https://github.com/Casemargin/casemargin-mcp-server
- Website: https://casemargin.com/integrations/mcp
- Changelog RSS feed: https://verifymcp.io/servers/com-casemargin-casemargin-mcp-server/casemargin-mcp-server.xml
- Changelog JSON feed: https://verifymcp.io/servers/com-casemargin-casemargin-mcp-server/casemargin-mcp-server.json
- HTML version of this page: https://verifymcp.io/servers/com-casemargin-casemargin-mcp-server/casemargin-mcp-server